Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 146 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 146 reviews
  • Rated 1 out of 5 stars

    Cheap parts

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handle of this microwave is very flimsy and breaks. I called Best Buy to resolve the issue since I had the protection plan and they stated it was not covered. I reached out to Samsung and they stated replacement of he handle is not covered. I had to buy one myself from Amazon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    For the peace of mind

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra protection program and totally pays being a Totaltech customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech junkie must have

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is also included as a bonus if you have the tech plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    coverage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully the coverage purchased will be fine. Cannot comment right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection plan via Total Tech is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for warranty package

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Warranty is a must have in my opinion. With this package, you cant go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is a good service and covers everything I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live Best Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad Best Buy membership a must!!! What a deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection offers 24 month protection on appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very useful for expensive and fragile products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extended warrantee

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to be covered and safe when comes to buying appliances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    24 Month Coverage

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel comfortable bout the warranty on appliances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection and service so I don't have to worry any more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No worries

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan just give great peace of mind. Love life no worries

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really sold on it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great when it started, it included delivery and installation, plus quality difficulties, and now it depends on the product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Current plan added a deductible

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with My Best Buy Total. Great plan to protect all my purchases. They recently added a deductible, so it's only 3 stars now.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Less program features

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program no longer has the value that I have enjoyed through the years. Free installation is no longer available nor is free delivery. The one I miss the most is the in home computer Geek Squad availability. This is the feature I used the most.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Protection Plan

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a great option for long term coverage.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don't recommend this item

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read description good!! It doesn't have a timer. Also, the clock flickers 24-7. It's not clear, looks like electrical issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scam alert. Don't believe a word the salesman says

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the total tech geek squad membership for $200 to get our appliances hooked up and hauled away. Dan, the appliance salesman told us that we could come back and buy a wall mount for our TV and get it hooked up for free. Completely free. Never once did he mention that we had to buy the TV within two weeks from Best Buy or we would have to pay ourselves. Like I said before everything for a sale. And we did buy the TV from there and a subwoofer and a sound bar and 55-in Samsung TV. I just have to go home and try to find the receipt.

    No, I would not recommend this to a friend
Sponsored