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Customer reviews

Rating 4.6 out of 5 stars with 148 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-148 of 148 reviews
  • Rated 1 out of 5 stars

    Scam alert. Don't believe a word the salesman says

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the total tech geek squad membership for $200 to get our appliances hooked up and hauled away. Dan, the appliance salesman told us that we could come back and buy a wall mount for our TV and get it hooked up for free. Completely free. Never once did he mention that we had to buy the TV within two weeks from Best Buy or we would have to pay ourselves. Like I said before everything for a sale. And we did buy the TV from there and a subwoofer and a sound bar and 55-in Samsung TV. I just have to go home and try to find the receipt.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection when you need it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value of having this is peace of mind. It is a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer protection program covered by Geek Squad yearly plan.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this not so long ago little over a year and it already broke stay away

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Range Hood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so unhappy with Best Buy I have been trying to get this Range Hood since September of this year and you continue to send the white hood, I keep asking for 42 inch STAINLESS STEEL. ALSO YOUR LAST DELIVERY GUYS WERE VERY RULED, One of the names was Euser Diaz.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waiting over 30 days for best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has no customer service if you get them to install your on your own to get problems fixed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a protection plan that you have to buy because these companies make bad products

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully you never have to use it

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying Best Buy Protection is like buying peace. Knowing that your purchase will be legit for years to come.

    No, I would not recommend this to a friend