Customer Ratings & Reviews

Total tech is great had paid for itself several times over already

I like the service, especially the haul away service, helped to take my old oven out.

Love my Geeks. We recently set up our house as a smart house. My Geeks set it all up. Had 1 problem and they were right out to fix it. Very happy with this service. We have used it several times the last couple months.

Peace of mind knowing you're covered if anything happens, they'll come out and fix it. Especially for pricier items.

Great way to protect what you've bought, I have never had any issues with this and I would recommend anyone to get it!

Total Rewards membership best perk is the automatic coverage. Free shipping, 24 hour support and excellent customer service are all just additional pluses.

I'll give it a 5 star and hope for the best. I haven't used the protection plan yet but appreciate that Best Buy gives it out.

The best way to go is to purchase Total Tech but if you can’t afford it then It’s always best to protect and insure anything you purchase so that way if something goes wrong or it stops working you’re covered .

The protection plan is great if you purchase numerous items throughout the year. Excellent way to keep all your products covered.

Excellent service. The total tech program is great. Free delivery. Free installation. It’s wonderful. Customer care over the phone is great. So nice to have a company that cares

Being a total tech member is not cheap but worth it for all the perks you get when purchasing items through Best Buy

I am thrilled that because I am a Total Tech Member I received 24 months of Monthly Best Buy Protection for my new purchase! It gives me peace of mind to know that I am covered for any problem during those 24 months, and it didn't cost a penny!

Insignia is pretty good, I would say. It is silent and works flawlessly.

They came out to install my dishwasher and microwave. The gentleman who came out was polite, professional, and very quick with his work. Everything is working as expected.

Love the procection plan and it helps a lot with peace of mind.

I will not have to worry about any problems causing me any out of pocket expenses for the next two years. I will have peace of mind now.

This is by far the best investment I’ve had, their warranty is top notch and when anything goes wrong they are there right away to try to fix whatever the problem is.

Had a Samsung microwave for 10 years. It finally quit on us and we replaced it with basically the exact same one just updated. We could not be happier with it. Same functions and feel as the last.

Love the small rack at the top of the unit. Clean dishes good as well.

I have had this plan for a few years now and I think I will keep it. I always look for the good in things until something goes bad and then try to resolve it before it gets worse. I really like this program.