Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1156 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,156 reviews
  • Rated 3 out of 5 stars

    Mixed review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For computer work 5 stars-they are great. For appliance installation 1 star-they did it wrong for above oven microwave and wouldn't make it right or even Email me back. I will not trust them to install any other big appliance purchases. Warning

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Video games

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the games no problem received the items or playing the great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpline

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful knowing that I have help/assistance if I have questions or concerns. Pricing is fair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Techpackage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is nice and why i chose to buy from best buy, good service to have .

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Protection Plan

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have a Protection Plan. It gives you peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Monthly Best Buy Protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use this upon installation for newly purchased products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Best

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best…no issues…always there when needed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Interior light problem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician has informed me that there is a service bulletin about the interior light problem known by LG and of course the part is on back order. If other reviewers are correct the unit is going to need to be removed to be fixed, great. My light has not worked since installing. Do not buy unless you don’t need a light inside!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Tony

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product worked as described and I would recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good installation, poor on defective product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to cover installation of a dishwasher, and I am very pleased with that installation. I also had a microwave/oven range 2 weeks ago that the installation went well, however the product arrived defective. I contacted customer chat and asked for a replacement, and the product is not in stock right now. Their solution is for me to continually monitor the site until it is back in stock, then to contact them. They have assured me that it should be in a couple of days. I will update my review when it's resolved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Perk

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice perk of being a TotalTech member. Haven't used it yet though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When renewed did not know that plan had been amended and would not include all services for which we had originally purchased the year before. Renewal rate may or may not be cost effective.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gray product great idea to have to save cost of money for warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yep i love it!! I like the extra assurance that comes witb it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good and looks nice and useful and workable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly recommended service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Highly recommended service plan from best buy with great geek services

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Appliance warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive. I could get a home shield warranty but its all brand new. Im canceling on moday i dont want it anymore and they renew when you dont notice

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with this product has be en very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have - helps with any issues you may have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service and easy to get support

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and easy to get support. Good investment.

    I would recommend this to a friend