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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1178 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,178 reviews
  • Rated 4 out of 5 stars

    Techpackage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is nice and why i chose to buy from best buy, good service to have .

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Protection Plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have a Protection Plan. It gives you peace of mind.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy Total Tech program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service with the Total Tech program has been the worse I have seen with any retailer. Just read their Facebook page to get a true picture of how they now treat their customer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Monthly Best Buy Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use this upon installation for newly purchased products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best…no issues…always there when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product worked as described and I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Perk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice perk of being a TotalTech member. Haven't used it yet though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gray product great idea to have to save cost of money for warranty

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good installation, poor on defective product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to cover installation of a dishwasher, and I am very pleased with that installation. I also had a microwave/oven range 2 weeks ago that the installation went well, however the product arrived defective. I contacted customer chat and asked for a replacement, and the product is not in stock right now. Their solution is for me to continually monitor the site until it is back in stock, then to contact them. They have assured me that it should be in a couple of days. I will update my review when it's resolved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yep i love it!! I like the extra assurance that comes witb it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When renewed did not know that plan had been amended and would not include all services for which we had originally purchased the year before. Renewal rate may or may not be cost effective.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good and looks nice and useful and workable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly recommended service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Highly recommended service plan from best buy with great geek services

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with this product has be en very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have - helps with any issues you may have

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Appliance warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive. I could get a home shield warranty but its all brand new. Im canceling on moday i dont want it anymore and they renew when you dont notice

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good service and easy to get support

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and easy to get support. Good investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tec support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal saved lots of money. Tec support very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan is worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of Mind for 4 appliances purchased for new home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far it’s ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the plan is ok. There’s been inconsistent handling with customer service. It’s expensive but gives me a peace of mind for my recent purchases. I like the extended return window.

    I would recommend this to a friend