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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1156 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,156 of 1,156 reviews
  • Rated 1 out of 5 stars

    Unreliable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service has no idea what they are doing. Promised call backs and appts that no one ever showed up for- I missed work days 4 times.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range wifi broken under 2 months of use. Total teck says its under warranty call samsung. Whats the point of total tech

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ridiculousness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no idea this automatically renews every two years whether you want it or not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took almost 45 days to receive service and receiver still doesn't work properly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed not sure it is worth it unfortun

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed not sure it is worth it unfortunately

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Haven't used

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this service, so I can't comment on it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Insurance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is kind of cool. Did not know this even exist.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good for Whirlpool dishwashers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told this is not applicable to a Whirlpool dishwasher I purchased from Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Time and Money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money, time and causes more confusion than it resolves.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible service from beginning to end i do not recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had BB membership since 2020. They have been very knowledgeable with the products I purchase and even have the options to install. Great service. Woud recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lame service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor customer service Poor customer service Poor customer service Poor customer service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guaranteed service and peace of mind ! Warranteed !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    useless product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total waste of money and time. Please RUN AWAY!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gina

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely love our protection plan and the price. Thank you for our service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to have a protection plan as never know when service is needed. I really hope it lasts 10-15 years and I dont need to use the protection plan.

    I would recommend this to a friend