Customer Ratings & Reviews

It's grea, easy to use! fare price. I've been able to get any & all items repaired or swapped so quick & efficiently

We got this with a camera we purchased and we love the peace of mind.

We used these TVs to build our sports wall and they are perfect for what we need them to do. Easy to pivot from app to app with a great picture. Highly recommend!

1/28/24. New Monthly BestBuy Protection Plan is ok. The prior one was better because it included installation. The new one does not!

I've been a customer for years and this protection plan is a comfort to have just in case. Thanks

Wow! This is TV puts out amazing picture and sound quality

"Stop wondering if it’s worth the extra protection—it absolutely is. I recently had to use my plan, and the team at Best Buy made the entire process seamless. No runarounds, no delays, just fast and efficient support. They turned a potential headache into a quick solution. This is how customer service should be!"

I bought some turtle beach headphones, and a x box controller a while back. Although, I just payed for the bare minimum warranty while purchasing my items. However, a year went by and I tried to returnswap out my equipment and the warranty expired. Not only did I have to buy a new controller, and headphones. I had to pay for another cheap warranty. Idid the math and I signed up for the best but total plus membership. First thing I did was take my laptop to Geek Squad.. If anyone knows the prices. Lets say total plus membership is the way to go. I alos forgot to mention that any products bought are 2yr warranties. Amd if I nees a new controller or headphones they will replace it as long as I'm still a member. If you're about your electronics then tgis is the best way to go. THANKS BEST BUY!...

What a game changer when it comes to purchasing tech. Most everything works but when it doesn’t it’s a major headache. I never had to worry about it with total membership

I’m really happy with my new BBY Protection plan. The sign up process was quick and easy, and it gives me confidence knowing my purchase is fully covered in case anything goes wrong. The coverage details were clearly explained, and customer service was super helpful answering my questions. It’s great having that extra layer of security for such an affordable price, definitely worth it for the peace of mind. Highly recommend to anyone buying valuable tech from Best Buy!

We have had to use our service 2x and had good results. Make sure you know the details so you are prepared for the fee if it applies because it can be a bit of a shock if it’s unexpected or you are assuming it falls under manufacture warranty.

its worth it to have protection! too many things can happen to devices, unable to replace them for a issue their geek squad maybe able to address or replaced when no fix available.

Definitely Needed this protection plan. I had several items that had an issue and went into my local Best Buy and they all were fixed or exchanged at no charge. For example, my TV was glitching, Geek Squad took a look, did some adjustments and wow, working perfectly again. Hassle free process. Walk right into a store and you get the help you need.

Nothing like being protected from the worst possible outcome. I am always so thankful when I’m able to buy a protection plan that make sure I will still be using it when I need it.

This is great in case a tech malfuntion. Best buy makes things super easy to protect your purchase.

Has been helpful to me. Especially when making a purchase that I am not sure of and getting 60 days to return.

I’ve had this protection package for a few years and have been happy with the value. Longer return time periods and tech support has come in handy.

LOVE LOVE LOVE my Best Buy Protection! So worth every penny!! I typically spend a few thousand a year and it gives me the comfort to know I have that back up.

So far so good :-D Haven't had to use any of my protection plans for any of my purchased products from BEST BUY. That ALONE, should tell Everyone WHY I continued to stick with BEST BUY for all my purchase needs. HIGH QUALITY PRODUCTS NO MATTER WHAT I PURCHASE - THEY LAST!! (Even not having to use them, YES, Always get a protection plan ~ you NEVER wanna get caught with your pants down ~ your hand in the cookie jar...etc. LOL) Always Better 2 Have It & NOT NEED IT •°•Than•°• NOT Have It and NEED IT!!

Peace of Mind! Buy the protection plan or get Total Tech. We've had to use ours and it made life very simple and it was so easy to use and we were not left in the dark with a protect that didn't work. Highly recommend.