Customer Ratings & Reviews

It's grea, easy to use! fare price. I've been able to get any & all items repaired or swapped so quick & efficiently

We got this with a camera we purchased and we love the peace of mind.

We used these TVs to build our sports wall and they are perfect for what we need them to do. Easy to pivot from app to app with a great picture. Highly recommend!

1/28/24. New Monthly BestBuy Protection Plan is ok. The prior one was better because it included installation. The new one does not!

I've been a customer for years and this protection plan is a comfort to have just in case. Thanks

Wow! This is TV puts out amazing picture and sound quality

The Monthly Best Buy Protection plan has been a great addition to my electronics purchases. The coverage provides peace of mind against unexpected issues, and the monthly payment option makes it affordable without a large upfront cost. Filing a claim is straightforward, and knowing my devices are protected from covered mechanical and electrical failures is reassuring. If you plan to keep your electronics for several years, this protection plan can be a worthwhile investment.

This product saved me many times from sometimes faulty devices or jammed buttons. They will take back all most anything within the first 60 days and give you a full refund or let you exchange it. I would highly recommend this product if you shop for electronics a lot.

I bought some turtle beach headphones, and a x box controller a while back. Although, I just payed for the bare minimum warranty while purchasing my items. However, a year went by and I tried to returnswap out my equipment and the warranty expired. Not only did I have to buy a new controller, and headphones. I had to pay for another cheap warranty. Idid the math and I signed up for the best but total plus membership. First thing I did was take my laptop to Geek Squad.. If anyone knows the prices. Lets say total plus membership is the way to go. I alos forgot to mention that any products bought are 2yr warranties. Amd if I nees a new controller or headphones they will replace it as long as I'm still a member. If you're about your electronics then tgis is the best way to go. THANKS BEST BUY!...

I have a peace of mind for my XBox, Laptop, and Printer. Printer had to be replaced when it stopped printing. Power outage. Printer works great. Saved money and time. Highly recommend the total care package.

This has saved me $1500 and paid for itself over and over again. I had a key come off my tablet keyboard and Best Buy protection covered it with no questions asked. They ended up giving me an entire new tablet because the wait time wasa 4 weeks.

I have never had issue with the protection plan at BB. They alway honor the warranty and exchange with no issues.

"Stop wondering if it’s worth the extra protection—it absolutely is. I recently had to use my plan, and the team at Best Buy made the entire process seamless. No runarounds, no delays, just fast and efficient support. They turned a potential headache into a quick solution. This is how customer service should be!"

I’ve got kids so having extra protection is great plus I took advantage of open box products every now and again and having the extra protection is great

I’m really happy with my new BBY Protection plan. The sign up process was quick and easy, and it gives me confidence knowing my purchase is fully covered in case anything goes wrong. The coverage details were clearly explained, and customer service was super helpful answering my questions. It’s great having that extra layer of security for such an affordable price, definitely worth it for the peace of mind. Highly recommend to anyone buying valuable tech from Best Buy!

Love the protection i really would want someone to get this i broke my headphones and got them replace without any question asked.

I’ll always be a Best Buy member. The perks are outstanding.

it works exactly as described. would recommend always getting protection for the what if scenario

This is one of the few places that still offer benefits like this.

Definitely Needed this protection plan. I had several items that had an issue and went into my local Best Buy and they all were fixed or exchanged at no charge. For example, my TV was glitching, Geek Squad took a look, did some adjustments and wow, working perfectly again. Hassle free process. Walk right into a store and you get the help you need.