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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 540 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 540 reviews
  • Rated 5 out of 5 stars

    It's all i know ;)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's grea, easy to use! fare price. I've been able to get any & all items repaired or swapped so quick & efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this with a camera we purchased and we love the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect low-cost tv option

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used these TVs to build our sports wall and they are perfect for what we need them to do. Easy to pivot from app to app with a great picture. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Monthly BestBuy Protection Plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1/28/24. New Monthly BestBuy Protection Plan is ok. The prior one was better because it included installation. The new one does not!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a customer for years and this protection plan is a comfort to have just in case. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! This is TV puts out amazing picture and sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought some turtle beach headphones, and a x box controller a while back. Although, I just payed for the bare minimum warranty while purchasing my items. However, a year went by and I tried to returnswap out my equipment and the warranty expired. Not only did I have to buy a new controller, and headphones. I had to pay for another cheap warranty. Idid the math and I signed up for the best but total plus membership. First thing I did was take my laptop to Geek Squad.. If anyone knows the prices. Lets say total plus membership is the way to go. I alos forgot to mention that any products bought are 2yr warranties. Amd if I nees a new controller or headphones they will replace it as long as I'm still a member. If you're about your electronics then tgis is the best way to go. THANKS BEST BUY!...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection and Peace of Mind!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with my new BBY Protection plan. The sign up process was quick and easy, and it gives me confidence knowing my purchase is fully covered in case anything goes wrong. The coverage details were clearly explained, and customer service was super helpful answering my questions. It’s great having that extra layer of security for such an affordable price, definitely worth it for the peace of mind. Highly recommend to anyone buying valuable tech from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection Plan. Highly recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely Needed this protection plan. I had several items that had an issue and went into my local Best Buy and they all were fixed or exchanged at no charge. For example, my TV was glitching, Geek Squad took a look, did some adjustments and wow, working perfectly again. Hassle free process. Walk right into a store and you get the help you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely A Must

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of Mind! Buy the protection plan or get Total Tech. We've had to use ours and it made life very simple and it was so easy to use and we were not left in the dark with a protect that didn't work. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement items

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this membership a lot I’ve replaced plenty of items I’ve broken for the year all by mistake but it was nice to have that reassurance of it being replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mother Loves This!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If my Mother can be entertained by this, and see it, and hear it, then it must a fine TV. Especially for the price! And She can!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good :-D Haven't had to use any of my protection plans for any of my purchased products from BEST BUY. That ALONE, should tell Everyone WHY I continued to stick with BEST BUY for all my purchase needs. HIGH QUALITY PRODUCTS NO MATTER WHAT I PURCHASE - THEY LAST!! (Even not having to use them, YES, Always get a protection plan ~ you NEVER wanna get caught with your pants down ~ your hand in the cookie jar...etc. LOL) Always Better 2 Have It & NOT NEED IT •°•Than•°• NOT Have It and NEED IT!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a Geek Squad subscription for several years and I can say bthat, for us, it has been a life saver for our computers. We have 3 computers and we have "remote" service on them whenever there is an issue with them. I have recommended this to familyb and friends and they all agree that it is worth the price for service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer Protection/Warranty

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically do not purchase warranties, but the price was right for the peace of mind. This is a warranty I would absolutely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally A Must Have!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must have extremely great deal and Security to have especially if you do a lot of purchases or need a lot of items. They have everything and an excellent price when coverage for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying any electronic item its best to have an extended warranty to protect your investment for the long run. Its like a safety net when something goes wrong. At least you ll be able to have the repair at a minimum cost than buying a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Coverage at a very reasonable price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the protection plan for years and yes I keep renewing! The savings is substantial for the warrantee protection. Even more of a savings if delivery and installations are needed!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best for helping with problems !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was hacked and the Geek Squad was super helpful and took care of my laptops and helped me get everything straightened out !!! I definitely recommend them for service and information and taking care of any of your problems ……. Home questions were answered and everything is back on track !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know when its needed Especially with cablelines and attennas not protected

    I would recommend this to a friend
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