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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 584 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 584 reviews
  • Rated 5 out of 5 stars

    Protection Plan is worth it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is good to have after having the 2-year Best Buy Protection Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection had issue was reaolved and fixed in a week with geek squad at local store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always helpful and very knowledgeable always pleasant to deal with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership perks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is the wisest purchase to have a membership with Best Buy. The perks are worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t hesitate to purchase this for large expenses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much needed for any devices you purchase. Especially for any that you may consider expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love best buy plan 24 months isn't bad so i don't have nothing to worry about for a couple years if the products breaks down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I bought this. When I got it I thought it was a bit expensive. I have used it so much it has paid for itself. Not to mention the coupons and special deals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Godd to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have when product needs repair or computer needs service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Worth visiting. I buy all my home appliances here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SATISFIED CUSTOMER

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional workers and answer all questions when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I by several devices and products so this is definitely a good option to utilize. Also having access to early deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and great decision

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to buy my electronics at Best Buy. For me was a great decision because I’m protected in all my stuffs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Total Protection Plan gives me peace of mind when making purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps your gadgets safe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have a lot of tech, you want to make sure it's safe from damage or theft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Hultman

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this many times and have been happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the extra protection. I wasn't sure if my membership with Best Buy would cover it. I have a problem with lighting running in and running a television and surround sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product easy to use recommended to anybody that wants one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Process to get your issue fixed is cumbersome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fire TV won’t work with my cube synchronize with additional remotes. Geek squad could not fix. Now I have to make separate appointments for Best Buy to swap out parts. This is only a $199 TV. I would think they would just give me a new TV since this one is bad. Instead my family has to go with out our main tv until Best Buy has exhausted the part swap out. Not what I expected when I signed up. I expected quick resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for kiddos!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this TV allows you to put parental controls on it, and create an entire profile specifically for your child with only the options you have allowed to be available to them!! It is a game changer especially with kids:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan - great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get the protection plans, if you are going to spend a lot of money, get extra warranty

    I would recommend this to a friend