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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 556 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 556 reviews
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to add the 24 month protection plan to your product. In the event of something going wrong or technical, your plan covers it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I protected my purchase of two tvs with a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great plan indeed. I would recommend clearly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan benefits reduced

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making the customers use your CC reduces the incentive to make small purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 month warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall warranty covers most items that you purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to learn and use. Great value for the quality of what you get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the best buy protection plan just in case, better to be safe than sorry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good customer service and worth the cost of purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it, Thank goodness. Expensive insurance for few products I purchase

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value...always a must for electronics...Best Buy Rocks...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this yet, hopefully if it’s needed they do what they say

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was included with my purchase. Glad to know my products are covered.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Was better 2 years ago

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better before. Now, they fix very few items in store.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Wait and See!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Have not used it on this item yet. Hoping for best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protect your purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchased protection with all my devices. I've never had to use it so I can't fairly rate something I've not used. I would rather have it and not need it than need it and not have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good service with very courteous service people.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ok product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason for one star is the limitations of warranty tonojly 2 years but the warranty to fix an item is 5 star

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    NoWay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that this was not an automatic renewal. I was not informed of this charge. I do not want to automatically renew.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    best buy protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice to have the extra coverage in case we need it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Addon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get you coming and going with all the add ons. But hey some times ya need it.

    I would recommend this to a friend