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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 585 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 585 reviews
  • Rated 5 out of 5 stars

    protection plans!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has awesome protection plans and can never complain about customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this option and so glad I purchased it since I just brought 3 new TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peach of mind is important to me and have this protection gives me such.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv broke after owning it for one year and now I have to bring it back. Hoping warranty covers it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Midnight

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like your total tech program. Its very easy to submit a claim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warrenty. Really has come in handy in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value getting a warranty for free being a tech member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia fire tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this tv. The picture is crystal clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you pay a lot for something you want peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Worth what i paid for and does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good service and i save a lot and i like

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    False claims

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase. Could not have desktop set up by them after Christmas within an acceptable time frame for a new gift. Extended period for returns, I purchased a tv for a Christmas gift Nov 23. Return period ended Jan 21. Most businesses give return times until Jan 31 for Christmas gifts. Submitted renewal on my credit card and account online states that I purchased the renewal in store, which is false.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Need local store phone contact

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product and price are great, no way to contact the store by phone is really bad customer service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont do it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your money. They will make u pay full price. Alsways some loophole they say that was not included

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't do it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real rip off. This is a real rip off. This is a real rip off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total Tech Aint the Same

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech has been replaced with some limited new service. I cancelled once I understood the changes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    THEY NEED MORE TRAINING

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't spend money on this service. total tech is useless and doesn't help properly!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Do I need this?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ok. Not really sure it is needed since it unlikely I will break anything.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely happy to have this protection for the TV that had to be returned. It made the transaction much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient and only $189. Literally no complaints whatsoever

    I would recommend this to a friend