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Customer reviews

Rating 4.8 out of 5 stars with 584 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 584 reviews
  • Rated 5 out of 5 stars

    Protection Plan is a must!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service! And you can take care of tracking your purchases that are protected and make appointments for the repairs all in the app. Greek Squad does great work and are always super friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark Edmundson

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This provides peace of mind and is comforting to know of the extended warranty on the purchase of our new appliances and electronic devices. Geek Squad are great and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plans

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Best Buy Protection Plans. They are great; if there are any issues with your devices or purchases, there are no questions asked. They make good on their promise and replace the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great program. User friendly. Great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok plan but like what I had better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got this originally it had it where installation was included and was willing to pay extra for it. what I got now I really on some things I do not need. I like the warranty but I need to look hard at everything else . I am 70 years old and do not have the strength like I did. They need a senior plan that includes installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The plan pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is a great safety net, just in case you should have any problems. In the long run it protects you from any future problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right size!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect small tv. It is the right size for the area I needed to mount it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service plan. I used it several times as needed. I really like Best Buy products and services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind is great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind my purchases are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I choose this computer. I am pleased with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t expect anything less than great protection from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound of mind having this protection. Good deal and glad I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had this helps when accidents happen, easy to use and great value for the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marlo T

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and secure to know that if anything happens that I can take care of it with you guys it’s a loving thing to know

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Long waits but worth the coverage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great that most things are covered. They do not have specialists that install. The shippers do it and they are not experienced. Long wait time to be seen by geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is great we have had it for 2 years use it for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Alternative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is worth more than the manufacturer's warranty. You can call BB and you can have them either come out and service your product or take it back to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality you get with extra protection is well worth it in my opinion. Treat is as insurance, makes solid sense to have coverage on some of the more expensive items you purchase for your home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple Product Coverage, One Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage for multiple everyday used appliances and high value products when I need it and not a bad yearly cost

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life saver. My computer crashed on me and because of this service Best Buy repaired it and it’s as good as new.

    I would recommend this to a friend