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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1432 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,432 reviews
  • Rated 5 out of 5 stars

    Worthwhile Protection for Big Purchases

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Monthly Best Buy Protection is perfect for bigger purchases. It pays for itself considering I buy a few big-ticket items each year. Well worth the peace of mind and the added protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bargain hunter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a geek squad member its the best. I get 24month protection on everything I buy. I love it. If best buy sells it that were I buy it. So worth it. They will replace anything they cant fix.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad yearly/monthly membership

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the yearly Geek Squad guarantee, although it was difficult to get anyone to come to the house for that yearly fee after last year. Being an 81 year-old with medical problems that would be normal for my age, the thought of “lugging“ my computer, phone, and old printer Into the store is not able to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL 32” tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality TV - ease to order ahead and pick up on store great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way Best Buy does business and the only thing I think that Best Buy needs is more knowledgeable Employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprise

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pleasant surprise to have an added two year warantee at no cost just because we are registered Best Buy customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Protection is an affordable insurance policy to ensure that if we have an issue with our Product(s) we don't lose our investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Monthly Best Buy Protection!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when my TV stopped working!!! :) :) :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your all around 2 year protection plan to ensure your stuff is secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the Best Buy protection on my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is worthed!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal! It gives you valuable coverage. It your product fails you will be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would buy the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this program! it has already paid itself with the benefits it provides

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost there

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it a 5 star but when I thought my $1000 phone was stolen, they informed me that it doesn't cover that. That's something that should have been said up front. Thank God I found my phone. They need to include something for phone lost/theft even if it's a little higher deductible. At least offer it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    24 hour Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have to pay some things out of pocket which I fully don’t understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic idea to get this plan highly recommended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent idea to get this plan I have bought multiple computers in and has fixed them every time I have purchased dishwasher and appliances and this plan covers the installation and delivery the good work !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There is nothing like security of total tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Total Tech coverage with Best Buy has been a Godsend. My husband is disabled and cannot repair appliance nor god forbid a computer crash or a virus malware attach on the computers. I love having the security that Total tech coverage has given me I have saved over $700.00 this year alone having this coverage due to lightening strikes on computer and tv equipment. I would be lost w/o this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but gives me a good feeling to know I have it if I Should need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item to have incase of emergencies. it was totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Victoria J

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Computer!! Very nice all in one. No messy wires like you have with a tower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entertainment gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are super bright and sharp, and the video gaming experience is out of this world! Great TV

    I would recommend this to a friend