Customer Ratings & Reviews

Very knowledgeable and helpful to my high school junior.

A nice way to build faith in Best Buy and their service to the customer.

Good to know to have this as all of my purchases are covered under this program.

I have total membership, this problem continues to change, getting expensive

Loved that all my purchase are and will be covered by Qeek

Blanket protection for all your products! peace of mind with this insurance policy!

Key differentiator! One of the main reasons to become a Best Buy Total member! The majority of your purchases get up to two years of product protection at Best Buy (need to keep your membership active of course). This gives you peace of mind for your purchases in case you need a repair or replacement for example.

I like the yearly Geek Squad guarantee, although it was difficult to get anyone to come to the house for that yearly fee after last year. Being an 81 year-old with medical problems that would be normal for my age, the thought of “lugging“ my computer, phone, and old printer Into the store is not able to do.

Very glad I made this purchase. Jairus, Kevin, and the team at my local Best Buy (Northridge) are always very informative and helpful when it comes to me being indecisive and I never feel pressured to make a purchase from this store. Also, I'm very happy that I became a total tech member.

It was there if I needed it but I don’t believe I ever used it for my laptop.

Previous Insignia DW failed just after 2 year protection ended- go figure Gamble either way

This Lenovo replaced an older HP laptop. Easier to use with touchscreen. Keyboard better situated.

Excellent idea to get this plan I have bought multiple computers in and has fixed them every time I have purchased dishwasher and appliances and this plan covers the installation and delivery the good work !

Geek Squad is great with helping when we have a problem

I'm so glad I had protection on my desktop! I had a virus and the geek squad took care of it.

Better than expected tv performance and fit for room

Tremendous service with the geeksquat Protection plan

The Best Buy Protection is an affordable insurance policy to ensure that if we have an issue with our Product(s) we don't lose our investment.

Excelent purchase in happy with this product. Thank you

Signed up for this when I bought a new computer. Later I had some funky stuff going on in my computer and called them up. They got it fixed in no time and even helped me find a couple problems I hadn't seen. Used it a few times and they've been helpful and it was easy. Later I had a printer go bad and it was easy to get it replaced