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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1433 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,433 reviews
  • Rated 5 out of 5 stars

    Must have warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is well worth it. My son’s headphones stopped working and were replaced for free. The cost of the headphones alone is the annual price of plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes standard being a Total Tech Support member. Whenever I need to use it on any defective or problematic product I’ve purchased, it’s never let me down! Whether you’re a Total Tech member or not, Geek Squad service protection plans are a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Monthly Best Buy Protection plan makes sure our purchases are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and I have always gotten agents that were extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its Great!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides peace of mind so you can really enjoy your new tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv sales

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchased guys were super nice and gentle with the tv. Will buy from again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55inch smart tvs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These TVS were purchased as a gift for my god grand children, and they love having their very own TVS in their private rooms.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Removes some hassles

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's expensive, but has saved me hassles in returns, repairs installation and offered several deals. The added return period and extended warranty did help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good to have this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received money back on several items that dropped in price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the extra protection brings peace of mind, even of the excellent products we purchase never fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is always good to stay protected thanks a lot bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "MY BEST BUY EXPERIENCE!!!"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first home furnishings from "BEST BUY" was nothing short of "EXCELLENCE!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plans are great. You can replace any previously purchased items with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product will recommend to others people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the product protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product protection plan and buy all my electronics here because of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection (up to 24 mo.)

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    24 months protection comes included with every purchase I made at BestBuy for total tech members. I totally recommend the total tech membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech protection offers peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase a renewal. Glad I already had it, since I was having an issue with my desktop unit. When I couldn't fix it myself. I called the toll free number and we tried a few things, to no avail. Made an appointment to take it into the store the next day. All this to say everyone was helpful and my issue was resolved quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great quality. Very fragile. During the process of moving someone pinched the side too hard and started a line of faulty pixles. At first it was berable but when adjusting to tv angle, every little movement caused more and more damage. No longer usable. Its like the screen is extended from the frame, asking to be damaged

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong having the Best Buy protection. It gives me peace of mind knowing that my purchases are covered should anything go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed invest especially for the business owner

    I would recommend this to a friend