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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1380 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,380 reviews
  • Rated 5 out of 5 stars

    Protected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would get this it's worth the money and I've never had a hassle when I've needed to return something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my total tech membership. I have used the service for everything from purchasing items, Product installation, to repairs and maintenance. Scheduling an appointment is Easy and I get to decide if. I'd like to take my item in for repair or have a technician come to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to have protection for all of our products. Gives peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv stand makes the whole tv stand out and nice led lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection plans and total tech support are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan for all my devices. It gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Monthly Protection plan is comprehensive and affordable. It provides peace of mind with its coverage. The claims process is straightforward, and customer service is friendly and helpful. Overall, an excellent choice for those looking for a comprehensive protection plan for your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!!! Definitely will purchase again when I buy from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is well worth the money. We recently had a problem with a very expensive television. Our problems were solved to complete satisfaction very quickly. I recommend you consider protection with your purchase. Resolution was quick and easy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty plan (Total tech-tech-total

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer total tech as it actually applied to installs and deliveries. Since they have made it an extended warranty instead perhaps buy individual warranties over a group one. It shouldn’t be this price as one cannot get the same benefits. Seems like old customers should be grandfathered into the original product that they were selling. Aka total tech. We didn’t agree to a dumb down version plan.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    32 " TV SAMSUNG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PART OF OUR TOTAL TECH PLAN..WARRANTY UP TO 2YRS WITH PROD BOUGHT AT BEST BUY. VERY SATISFIED. HAD TO GET HELP W SOUND ON TV BOUGHT PAST AUG 2023!! SIMPLE..UNPLU WAIT 30 SECONDS. PLUG BACK IN. RESOLVED!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this coverage for many years and the replaced the guts kf my failing tv, at my house. They recently cleaned up , debugged and updated the software on.my desktop. Free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection plan to have with all appliances & electronics. With any issues or problems, there is always a technician that can help solve the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV easy setup. Picture is amazing. I would recommend this tv good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing about protections is that you can sleep good at night because if you have a problem, you know it is covered if and or butts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased Best Buy protection 2 years ago and renew each year. It is the best $$$s spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat warranty ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased a open box tv and when I got to the store it wasn’t in stock therefore because I opted in for warranty they gave me a brand new closed box TV for the same price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really excited about this. Anything I buy gets protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service best service ever. This is always my spot for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Highly Recommend!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is one of the best I have experienced! I highly recommend this! You get so much value for such little price! The perks are unbelievable! It makes being a customer enjoyable!

    I would recommend this to a friend