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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1380 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,380 reviews
  • Rated 5 out of 5 stars

    Worth the purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy. I love knowing my big purchases are covered. Customer service is excellent. Delivery was exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service when I had any issues with purchases or orders!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On Line Shopping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Easy. Shopping and ordering on line took about 4 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch for a Switch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues with a controller and a scratch on the screen on a switch. Brought it in expecting a runaround and at least a send off repair, they offered a replacement on my recent purchase. Awesomeness!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to shop on the website and free delivery is always a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying things at Best Buy. This was another great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their customer service is definitely nice no long hold times when you call and the staff are very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromecast is the best!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my chrome cast and it came fast and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A most have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a life saver when it comes to a gaming, computers and accesories …

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Good value Bestbuy has what you need. Happy Happy Happy !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not fan of warranties, but BB does a good job with its program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan in the industry. Can't beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Care and Technicians.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy and 98% solved the issue via chat and at the store. Any electronics I have is from Best Buy because the great warranties, fixing, update, teaching, etc. No matter where I am (countries) and they helped me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the smartest investments I’ve had with purchasing any type of protection or warranty!!!! Such a good idea if you’re wanting your products to last a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Very easy to set up and great pic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    representative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That my customer service was really good representative that help me let me felt like I was the only one in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly believe in the Best Buy product protection plans as I have used them in the past and Best Buy stands by their word on them. I recently used it to have our fridge looked at and it saved me the service fee that others charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monthly Best Buy Protection plan pays for its value as soon as you need it. I have had to use it from time to time and am always happy I purchased it. Never an issue for service if needed. Response time for action is very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has come in handy on some of my items, so having that peace of mind is great. Especially since they don't make stuff like they used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have as have had to use several times and it does work well and is supported by Best Buy with ease of use.

    I would recommend this to a friend