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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1433 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,433 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great warranty as essential to have for repair and services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s there if I need it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it but just in case I know I have it. It definitely puts ones mind at ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST BUY! Total Tech Warranty is Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal around when buying electronics. Best Buy stands above others with support. In store knowledge and employees willingness to assist when you have a question is refreshing for today workforce.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad service at home or store is a must buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot beat the service provided by the Geeksquad team when it comes to repair or any other issues. The warranty is always in my cart when I order anything from Best Buy. So easy that a chimp can do it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty plan (Total tech-tech-total

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer total tech as it actually applied to installs and deliveries. Since they have made it an extended warranty instead perhaps buy individual warranties over a group one. It shouldn’t be this price as one cannot get the same benefits. Seems like old customers should be grandfathered into the original product that they were selling. Aka total tech. We didn’t agree to a dumb down version plan.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always got an extra warranty and best but always honored it.it pays to have that extra for pennies on the dollar for replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing you can buy worth every penny because you don’t have to purchase warranty on every product (aside from TV’s) (includes Apple care)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of mind knowing there is at least protection for a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for work/life! Love that it connects with my other devices so I can access information anywhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this all the time. This has been a monet saver several times for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch for a Switch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues with a controller and a scratch on the screen on a switch. Brought it in expecting a runaround and at least a send off repair, they offered a replacement on my recent purchase. Awesomeness!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees are extremely knowledgeable of their services. I'm always satisfied with their service and professionalism. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have. I have used this warranty protection on a few items purchased from Best Buy, so I was glad I had it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Care and Technicians.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy and 98% solved the issue via chat and at the store. Any electronics I have is from Best Buy because the great warranties, fixing, update, teaching, etc. No matter where I am (countries) and they helped me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly believe in the Best Buy product protection plans as I have used them in the past and Best Buy stands by their word on them. I recently used it to have our fridge looked at and it saved me the service fee that others charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality and sound. Samsung always delivers!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Nice!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accomplish all of my needs and ergonomically fits for the size!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monthly Best Buy Protection plan pays for its value as soon as you need it. I have had to use it from time to time and am always happy I purchased it. Never an issue for service if needed. Response time for action is very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price!!! This is in my daughter's apartment and is perfect!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t able to use for an older Best Buy purchase. Wanted me to buy a new tv.

    No, I would not recommend this to a friend