Customer Ratings & Reviews

Awesome service best service ever. This is always my spot for electronics

Exactly what I needed for work/life! Love that it connects with my other devices so I can access information anywhere!

We have the Total Tech Plan for our purchases at Best Buy. Although it seemed pricey at first, it has paid for itself over and over again. I highly recommend this service to older folks who aren't as well schooled in computer science (like us)! It has served us well over the years.

Employees are extremely knowledgeable of their services. I'm always satisfied with their service and professionalism. Thank you

Helpful when picking up computers. Were not told when buying 2 computers & puchasing family protection plan & transferring data from each of old into the new computers that each of the computers would share their personal data. My info is on spouses & his on mine now.

Always good to have. I have used this warranty protection on a few items purchased from Best Buy, so I was glad I had it!

One of the smartest investments I’ve had with purchasing any type of protection or warranty!!!! Such a good idea if you’re wanting your products to last a while.

Geek squad total tech plan has been priceless. They have helped with several issues across our tech during past 12 months and the extended window for returning items is also helpful with my schedule

I actually use this for my computer monitor and it's just awesome. Not too big to fit on my desk but huge compared to my other monitor. Makes for great viewing of documents or whatever I'm looking at.

Protection is worth the money on electronic devices. I had issues with my AirPods Pro max after upgrading to iPhone 15 pro max and the geek squad was able to help with the issues

This is a great warranty as essential to have for repair and services.

I’m really excited about this. Anything I buy gets protected

Love how this is standard with the Total Tech protection plan. They also said they will notify you before the expiration date to offer an extension. Before, the plan would expire without notification.

It's expensive, but has saved me hassles in returns, repairs installation and offered several deals. The added return period and extended warranty did help.

Thank you Best Buy. I love knowing my big purchases are covered. Customer service is excellent. Delivery was exceptional.

Excellent protection plan! It is basically insurance and so great to know that we are covered if we have an issue.

I use this all the time. This has been a monet saver several times for me!

This was a gift last Christmas. Still loves his new computer, as his old one was approx. 15 years old. He says it’s amazing. Hasn’t had to use the protection plan, but it is a nice feeling to know it gives you great coverage.

I use the protection on all my best buy product, and I have had to use it on a couple occasions, and it is always hassle free. You take the item to the store, and they fix it or replace it, simple.

Ease of mind knowing there is at least protection for a while