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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1383 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,383 reviews
  • Rated 5 out of 5 stars

    Protection plan for the elderly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection plan is super for all elderly people!!! The people are super in their knowledge and very patient for us to learn the use of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment I ever made

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this protection service I can Purchase and have peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The purchasing process was simple and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need that good o' protection, just in case something happens to my precious stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the total rewards is one of the best deals in tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yo soy latina

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Berry good product and the people are nice truit the customer with respect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has saved my butt many times over this was a money saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and easily accessible for any tech needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usefull

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes automatically since I am a Geek squad member. I have used it in the past and get great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    waiting to use it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i haven't used this yet but i used best buy warranties because this became included with total tech and looking forward to see if everything is the same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always opt for the service never any issues getting items fixed or replaced when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a purchase that I am too happy about as many times as I have made a purchase and needed help with my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will need an exact 1 year for all smart tv’s!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh, do I like getting an exact 1 year of protection on this tv. Hopefully I won’t need it. But I have it just in case. That’s a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection program - worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Have already used it once. Complete replacement, no questions asked. Great services from Best Buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little too expensive considering not using the service this year! I didn’t have to use it but when I did want to the lady was clueless at geek squad and didn’t resolve my issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i was you i would get the 1 year geek squad warranties because its worth your money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Geek Protection is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Geek Protection Is Great Takes the worries of items I bought from failing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service offered by Best Buy to protect all your technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and I purposely buy things from Best Buy because of this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proctection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth the extra peace of mind to have the extra proctection.

    I would recommend this to a friend