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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1473 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,473 reviews
  • Rated 5 out of 5 stars

    Support Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and convenient service and ad on to a great device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this plan on several occasions worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for any best buy products. Id buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very smooth motion

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low profile. Very smooth and easy to use. Have two of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty on electronic products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes free with total tech support, can not beat that deal!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first called about my tv remote stopped working. The lady said there was no replacement she could ship to me. She recommended I got to the Best Buy store. I went and the guy said he could order and ship to me. Asked if I could ship to a PO BOX. He said yes. Next morning I get an email from parts store. Saying they can’t ship to PO BOX. Gave them my address. Next morning they wanted my plan id number. The one on my work order was wrong! I think I got the correct one from the store. Had to call. It’s probably easier to just purchase a replacement universal remote. Please train your employees better! Suck a waste of time! My remote probably isn’t even shipped. I was told 2 days to get it. I’m on day 5

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Total tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it is $149 a year, you get protection on all devices for two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech all the way !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly recommend you purchase the total tech plan !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have that extra protection for that just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with extra protection would recomme

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with extra protection would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandkids and super excited for them to be protected. Thanks BB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Active account

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must to keep your account active and have access to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totalt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with purchase. Totaltech membership is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with the protection that came with the package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the protection you need with Geek Squad at your side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More protection for my Apple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad my Apple IPad gets this 24 month protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this so many times its well worth the money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So so ihmmmmm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is a semi value for what you get, not overly thrilled but the purchase will do I guess.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buying protection plans for everything we buy!

    I would recommend this to a friend