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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1386 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,386 reviews
  • Rated 5 out of 5 stars

    Love totaltech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new totaltech protection plan! It’s a great benefit. I’m sure to buy all my electronics and appliances at Best Buy now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this plan. It gives me an extra good feeling knowing I'm covered for longer than the standard 1 yr in case anything goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s definitely worth having it helps with whatever needs to be replaced or repaired

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not the best purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this plan doesn't cover what I was told it would cover when I purchased it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the retailer without added protection.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased added protection on any and all of my purchases. Especially, on electronic items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get total tech and you will save getting warranty on lost of what you buy! Cant loose its win win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never can beat an extra year of coverage. Better safe than sorry

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kenneth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really what I wanted but did save $100 off tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from very knowledgeable people. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy anything from Best Buy without it being a total tech meme we makes senses pays for itself

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Insurance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this protection, im not Sure it is with it as my Laptop is still slow motion.....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great deal for a nice protection plan. Got a good deal on the product, double savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing stuff

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this item, extremely satified with purchase. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Idea To Purchase This

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product that saves you money in the long run when and if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome! All Bestbuy customers should feel encouraged to get it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy has terrible customer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so that I could have exceptional service from Best Buy. That was laughable. They do not keep their word. The time they tell you they will deliver something is an illusion. My time was 11am-3pm. My order arrived at 10pm, only half fulfilled. I will never buy from this company again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team took care of this with massive ease. Made my day with the setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassurance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t use yet but glad to have just in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent item and love it very recommended and will buy itagain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always better to be safe with great protection than not at all.

    I would recommend this to a friend