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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1386 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,386 reviews
  • Rated 1 out of 5 stars

    Bad Policy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why I bought this since I also purchased another year of the My Best Buy Total Yearly Subscription on March 30, 2023.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT WASTE THE MONEY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT WASTE MONEY ON THIS MEMBERSHIP AS THEY WILL NOT COVER AFTER 24 MONTHS. AND THAT APPLIES TO ALL ELECTRONICS

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Like to waste your money? But this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection does not work. Best Buy will just refer you to manufacture, the manufacture will just refer you to Best Buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Protection plan is a scam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a scam . Please don't get it don't cover damage tv

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get the service I expected, could not get items installed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I should not have purchased.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. I never buy these protection plans on my appliances or phones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    waste of money a rip off!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ripoff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will renew the policy without asking or a reminder.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Noprotectionordercanceled

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No protection. Order canceled without my permission.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Eh maybe skip this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty bad that you have to pay extra to get a discount, over the incentive of being a consistent customer. Used total tech to save $260 on a couple TV's for my kids and don't see much in the way of discounts to make it worth it out side of that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it they will come to your house to serve your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Technical support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. they are there to help with technical issues as well they can help install parts that for a gaming desktop when you don't feel uncomfortable doing it yourself. Geek squad is there even to help you to know how to use your devices like laptops, desktops, gaming computers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no way of knowing if this product is good or bad, they advised it was delivered, yet they delivered an echo dot, and are refusing to resolve this matter

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Value added

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price of the members for these alone, if you buy gifts for people here especially

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest protection service I could buy. And covers anything I buy at best buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Half tech. For total tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras don’t work very well. Very disappointing for security cameras. Total tech doesn’t apply to remote car starters.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection system of Best Buy is extremely awesome and covers everything about your item I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the protection plan. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave the store without it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchase any product at Best Buy without the 2-year protection plan. The peace of mind is great knowing I have it but hope I never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I can recommended to it to everyone!

    I would recommend this to a friend