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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1473 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,473 reviews
  • Rated 4 out of 5 stars

    Great protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for the price! i would recommend this product1

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice insurance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have peace of mind for all your purchases especially if you buy alot of items

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It should last longer than 2 years. The drop off is easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me a peace of mind knowing that I am protected by the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new computer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first new computer in several years. There are so many great features! My husband doesn't type well, so the touch screen is good for him. We love the large screen so we can watch tv shows with great quality. The tech guys did a great job of installing the computer. They were efficient but didn't rush. They showed how to use many of the features and answered all our questions. The sale price was awesome, too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is a must have it covers your items you pay for

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bait and switch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly change warranty contract terms from what you originally “purchased” under. I found a great chat person but its hit and miss with store or calls. Uou have to be proactive in knowing details.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Put my protection plan makes it feel safe for the

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put my protection plan makes it feel safe for the kids to be honest I’m equipment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection is great to have. very helpful on damages and technical help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thing to have if you are not tech savvy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great if you actually have to use it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the protection plan but hate paying for it because it is a little pricey and maybe overrated. I take care of my electronics so it was always going to be a waste of my money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers anything u buy. Works great if you buy or break things alot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this service regularly. Find it very helpful for fighting viruses

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worker talked to us about getting this glad he did we love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not and would not have technology without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE IT BECAUSE I USE IT FOR MY TV AND MY COMPUTER

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Takes forever to get the service scheduled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to get the service scheduled through the agent

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wifi, more like NoFi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this tv back in January and it worked fine for a couple of months, but then started having connectivity issues. It would connect after a couple of tries and stay connected for the length it was being used, but now, it won't connect at all. After checking the wifi, resetting everything, etc. it's definitely the tv that is the problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps ur devices protected and gets fixed if it ever messes up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wait and see.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some protection is better than no protection. Time will tell whether it is a good thing or not.

    I would recommend this to a friend