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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1380 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,380 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff always amazing and helpful when i need them. They explain issue real clear and give great recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection program review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly protection membership for my smarttv is goid, hive me oeace of mibd if an issue ruse, it can ve taken care of at no charge or reducted charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product thanks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No commentaries just one I will recommend to everyone on family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad always so helpful. They are honest and will give you good advice . P

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of customer satisfation and i have the confidence if anything goes wrong ill be covered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent value for Apple Product buyers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The included AppleCare coverage is the major value of this membership for households with more than one iphone/ipad/Mac.AppleCare coverage is for two years, so buying one Apple device a year will pay for the membership. The member only discounts and occasional Best Buy point promos are of some value. This highest level membership no longer included installation of TVs, but there is some enhanced geek squad help available for troubleshooting. Good value for big apple consumers and families who don’t shop at the Apple Store. Possible value for high volume BB shoppers. Poor value for most others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve made it a habit of purchasing the protection plans for my products I purchase through Best Buy. Better safe than sorry. Well worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best membership i have ever signed up for. They take care of you regardless what you bring them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for your buck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third purchase of this model. 1 in daughters room, 1 in RV, and now one in Nephews college dorm room. Great budget buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There have been there to support any purchase with my total plan protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff so helpfull, knowledgable and patient. My go to for tech support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Great Geeks!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the GREATEST!!!!!! They are knowledgement, caring and they see the job through!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent plan for the money!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For tue cost, it’s a solid protection plan!! I bought the highest plan, so I could cover everything anyone in my household buys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m covered!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m covered! No worries! No excuses! Quality products need protection and I never will worry about it again. It’s comforting to know whatever happens I am protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend to get this protection plan it’s really worth it in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs this protection. It is the best investment I’ve ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bonus add on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the the protection service over the years and have found it to be a worthwhile add on compared to other stores. With it being free signing up, no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient to have besides warranties it extends return winfows as well Would be much more expensive to buy individual warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always fixed or gave a satisfactory solution to any issues ive had. They are the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this subscription to protect all of our devices and it has paid for itself over and over from the time we started the subscription. Highly recommend!

    I would recommend this to a friend