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Customer reviews

Rating 4.8 out of 5 stars with 3775 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 3,775 reviews
  • Rated 5 out of 5 stars

    Outstanding warranty.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding warranty. Worth the price. Highly recommened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this coverage for all my expense electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Displays a really good picture and pretty thin size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech plan is TOTALLY worth it. It includes free in-home consultations and installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need help they are there, and exchange if needed. Love the discounts on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great free 2 year protection on total tech membership for all items purchased. Much better than having to purchase extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I prefer warranty on all items

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to get coverage on every device I purchase From BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a must in order to protect your money Easy to put the claim or the service order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good protection plan and very dependent for anything you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the extra protection on expensive items is a little relief knowing I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a peace of mind with your appliances and more get this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wowwowowow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing yes yes How are my chances for the gift card looking now?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been very useful. Staff professional and courteous

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could go below poor I would, we purchased this television with a Mount. We had Geek Squad mount the television, just recently moved and noticed we were not left the legs to the television by the installer. I connected with Best Buy online chat, they told me it was not a problem to into the store and they will order it for me. I went into the store they stated parts were not covered since I didn't report it within 14 days of purchase. If I had it mounted how would I know the legs were missing. Went back to the online chat was 100% guaranteed by the Best Buy chat person that it was covered and to call the Geek Squad service. I waited on hold for 30 minutes and once again was told legs were not covered. It would be great if you could get your online support, in store support and phone support aligned and not provide false information and rude employees.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have protection on the electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for whatnyou pay for, good picture, good sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy support continues to be a very valuable service to me. I have used it many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Have not had to use. Hope it stays that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a raffle and was pleased with specs for cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your loot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection, best prices, best products, Best Buy.

    I would recommend this to a friend