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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3747 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 3,747 reviews
  • Rated 5 out of 5 stars

    The only plan I recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is the best, much better than any other we have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What i like from support that they always resolve all your isssues, thanks for great cx service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have protection for a couple years, especially at no additional cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought a lg tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am always pleased with the shopping in store or online at the battle creek store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that every purchase is covered in one place. It definitely makes me shop here more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the coverage for my products is nice would tell all my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable coverage that feels clear and fair. Much better than replacing expensive tech yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of mind having it, and knowing that tou can physically going to the store and get it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total make this a deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have not had to use it yet, when you buy enough from Best Buy (especially considering their price matching), getting the Best Buy Total membership is a deal. This includes two years of extended protection for free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do recommend getting the total care Best Buy protection. The customer service is great and it makes easy transactions if you need to return or repair.!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can never go wrong with protection!!! covers any accidental damage or issues!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to cash in on one of my protection plans. It was a 5 year Geek Squad Protection Plan on a great OLED TV and in the 4th year there started to show several tiny dead pixels you could only see when looking extremely close up, but pixels that shouldn't be dead either way. Was able to get a geeks squad tech out quickly to my home, and he confirmed that I could get a refund for it. With that, I was able to purchase a brand new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the best buy protection on all of my products. I would not have it any other way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy Saves the Day!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine was leaking, Bestbuy saved the day! I recently signed up for the Monthly Best Buy Protection plan, and I have to say, it's an awesome investment for anyone who wants to ensure their devices are protected. The plan offers coverage for up to 24 months and covers everything that breaks. I was pleasantly surprised to find that it was even included in my Total Tech package, which made it an even better deal. I highly recommend this protection plan to anyone who wants to avoid the stress and financial burden of dealing with unexpected repairs. With the Monthly Best Buy Protection plan, you can rest easy knowing that if something goes wrong with your device, you can easily get it fixed or replaced without breaking the bank. One of the best things about this plan is the peace of mind it offers. Whether you're worried about drops, spills, or other types of damage, you can trust that your device is covered. The customer service at Best Buy is also top-notch, and I've had great experiences with them in the past when I needed help with a device issue. Overall, I can confidently say that the Monthly Best Buy Protection plan is an excellent investment for anyone who wants to protect their devices and avoid unexpected repair costs. It's a small price to pay for the security and peace of mind that come with knowing that your devices are covered in case of damage or malfunction. I highly recommend this plan to anyone looking for comprehensive device protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t get any better than protection on your Product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. Would recommend to everyone it’s worth getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Send Me the Gift Card Soon Please

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want that $400 gift card. When are you going to send it to me. Look back over my purchases and you will see that I am a loyal Best Buy Customer. I deserve that gift card.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monthly protection plan is completely worth it. It’s affordable, easy to manage, and gives me peace of mind for any unexpected issues. Claims are straightforward and customer service has been very helpful. Definitely recommend adding this to important purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress free from having to worry about breakdowns.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Protection on your investment for the amount you invest in your electronics. I’m covered for all my TVs and appliances I’ve bought. Stress free if any little malfunction happens just cause.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is worth every penny. You are always covered.

    I would recommend this to a friend