Customer Ratings & Reviews

This is the best coverage to have for your digital instruments. We have had this for many years and have never been disappointed.

this service is definitely worth it if you have multiple electronics, especially a laptop. I was guided through checking to see if I had a breach.

Best Buy's Monthly Protection Plan has been a money saver for me. In the first year of purchasing the program I have taken my PC and laptop in twice to have cleaned up after being hacked. On the second trip, I decided to purchase a different internet security provider and Geek Squad downloaded it for me on both of my computers.

Having a protection plan has given me confidence in case I have a problem

Every time i need their services they are so helpful and polite. For this reason i won’t buy electronics anywhere else

I always get the protection plans and Best Buy makes it easy.

We want to express our gratitude to a few essential Best Buy staff members who assisted us with our television purchase last week. During our visits to the Fayetteville Best Buy, Justin made sure we were informed about the impressive features of each TV we were interested in. Bernadine made sure that everything went smoothly from selecting the options to making the purchase. Lastly, shift manager Mell did a fantastic job overseeing the entire purchasing process, ensuring that we were aware of all the benefits as Total Tech customers. We are extremely satisfied with the exceptional customer service provided during this purchase. We look forward to returning soon. Sincerely, Jim Secord & family, 5/5/2024

Awesome having the total protect, gives every product I purchase a 2 year free insurance

I know that they are there if needed. The added expertise is a good resource to have when needed

Good protection for keeping items bought and no return issues

Geek Squad can do no wrong in my eyes. They ae the reason why I prefer to buy certain products ONLY from Best Buy.

Small & handy to locate many item even your pets. This was too use with my Samsung cell and luggage.

Thank you Bestbuy for your service……………………………………….

I will always keep this service it is amazing and worth it

Had my laptop serviced. I had 18 viruses!!! They cleaned it up and it was for free!!!

The employees that mounted my tv were curiosity and professional. I would have anyone else mount my tvs in my home

It feels great to know all of my electronics or covered for 2 years!

Best Buy protection always gives me that peace of mind!!!

I love having the Best Buy support. I had my dryer fixed by the geek squad and the agent Mr Chris Moar very professional man. Smart Sufficient done a great job of fixing my dryer. I am so glad that I invested in getting the 24 months subscription and I will be subscribing again when it's almost over.

This is a great add-on service that keeps you protected within that window of failure for a replacement.