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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3884 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 3,884 reviews
  • Rated 5 out of 5 stars

    Best Buy protection plan yearly subcription.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a lot for Best Buy, this is a great deal. It should save you some money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Send Me the Gift Card Soon Please

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want that $400 gift card. When are you going to send it to me. Look back over my purchases and you will see that I am a loyal Best Buy Customer. I deserve that gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy Protection Plan is a no-brainer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purhase any products from Best Buy always takr advantage of the added protection. The majority of products from Best Buy are great but on the couple of instances where we had an issue the Best Buy protection plan alwsys took care of everything. We would never buy a product without also purchasing the added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for peace of mind. Great value worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do recommend getting the total care Best Buy protection. The customer service is great and it makes easy transactions if you need to return or repair.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protections helps you with keeping your items safe and sound, at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan. You wont regret it. I was able to fix an item not purchased from the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title: A Smart Investment for Your Electronics

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Investing in the Best Buy Protection Plan was one of the best decisions I’ve made for my electronics. The coverage is extensive, handling everything from accidental spills to mechanical failures. The claim process is straightforward and hassle-free, which is a huge relief whenever issues arise. The customer service team is exceptional, offering prompt and professional support. They genuinely make it easy to get repairs or replacements without any headaches. For anyone purchasing electronics, the Best Buy Protection Plan is a must-have. It offers great value and peace of mind, knowing that your devices are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an elite member and getting the protection on my Best Buy products is a must for a great value and peace of mind.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] can never go wrong with protection!!! covers any accidental damage or issues!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos speakers way to go. Sweepstakes century.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Sonos speakers. They are wonderful price and well on sale. I can afford them. The service assistance and purchasing this item was very helpful. I received help carrying this out to my car. Service at the Best Buy is typically above expectation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    race fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great add on for total tech members or if you buy anything at best buy. I would always get this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is included at no extra charge for being a total tech member. Well worth the membership fee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to make sure I got a protection plan because my last tv fell and broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible plan and idea

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing that yall have this! It’s an incredible idea!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 month protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am grateful for my 24 month protection plan. It makes me feel secure with my purchase choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monthly protection plan is completely worth it. It’s affordable, easy to manage, and gives me peace of mind for any unexpected issues. Claims are straightforward and customer service has been very helpful. Definitely recommend adding this to important purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything is good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s good. I didn’t see the bat that’s why I like the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total Tech has been a fantastic investment for us. While we enjoy knowing that we’re covered on warranties and service support, the installation services has exceeded our expectations. The installers who have come to our home are experienced, professional, and a pleasure to work with. We are impressed with the level of enthusiasm and expertise they have for technology. We also found that most of sales professionals in the store share the same qualities. We have been able to use our rewards points toward purchases and online service support to assist with post installation configuration. Access to all this technical support is easy thru with chat or phone call. We love having free installation on everything!! The products at Best Buy can be bought anywhere but you won’t get premium services that are only offered by the Total Tech program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Total membership with 24 month warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having this stuff with my total membership. The sense of security is worth it for me. I have had the unfortunate experience of using the warranty and was very happy I had it.

    I would recommend this to a friend