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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3747 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 3,747 reviews
  • Rated 5 out of 5 stars

    Customer Service Excellence

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We want to express our gratitude to a few essential Best Buy staff members who assisted us with our television purchase last week. During our visits to the Fayetteville Best Buy, Justin made sure we were informed about the impressive features of each TV we were interested in. Bernadine made sure that everything went smoothly from selecting the options to making the purchase. Lastly, shift manager Mell did a fantastic job overseeing the entire purchasing process, ensuring that we were aware of all the benefits as Total Tech customers. We are extremely satisfied with the exceptional customer service provided during this purchase. We look forward to returning soon. Sincerely, Jim Secord & family, 5/5/2024

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend everyone to buy best buy protection especially if you into drones. My husband has a lot of drones that we purchased from best buy and he has crashed a lot and they will exchange it for new ones since we have the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with Geek Squad service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with the set-up process and showing us how to use the features. Gave plenty of notice so we could be sure to be there at the right time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have in case Paul messes up your tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have when your local team member Paul is pleasantly rough with your tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely a last minute and in the moment purchase. Saved me the hassle of what I've would've went through paying full price of getting my laptop fixed and spared me with paying full price and buying full out pocket right away with getting a new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best But Membership is great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are finding that the membership is very valuable. We have been able to get help with the Geek Squad and other protection services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Protection you’ll ever hear is the Best Buy, I highly recomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have I have it on all of my devices I’ve bought. I feel like it’s a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rauldelgado

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    E X C E L L E N T !!!! I really liked the articles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brandon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product i would invest in this every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind Best Buy gives with purchases. Total Tech!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be smart

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last one came in useful so I re upped for a month to month

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have knowing that your protected in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grea Poduct for protection on 3 year old applianc

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great plan. I didn't renew it. & I wasnt covered when I finally needed needed it. So I had to buy a new dryer or spend $500 on a repair...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inc tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect protection for your tv 75 what we were looking for if perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection, very helpful when you have purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have actually used...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased many appliances over the years and have used it on both a Smart TV and Smart phone among other items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fair deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fair deal. good insurance for larger purchases. would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about the warranty but have had to use it and the process was very easy and they resolved my issue immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty that is included with my purchases also works hand in hand with Geeksquad protection

    I would recommend this to a friend