Customer Ratings & Reviews

Good Service on all home electronic items to keep things working

Great service. Often more helpful and responsive than manufacturer's services.

have had total tech for a few years now, initially was fabulous, because it covered pick up of old appliances,installation and warranties. they no longer take old appliances away for free

Great protection program. I have used it multiple times.

I trust them for all my set up and technical support needs and renew every year.

Investing in the Best Buy Protection Plan was one of the best decisions I’ve made for my electronics. The coverage is extensive, handling everything from accidental spills to mechanical failures. The claim process is straightforward and hassle-free, which is a huge relief whenever issues arise. The customer service team is exceptional, offering prompt and professional support. They genuinely make it easy to get repairs or replacements without any headaches. For anyone purchasing electronics, the Best Buy Protection Plan is a must-have. It offers great value and peace of mind, knowing that your devices are protected.

They are GREAT. Friendly and very helpful with the television

Having warranties for electronics is a no brainer so I'm glad that Geek Squad is available

Very nice TV. Nice picture and good sound sound if you put on amplify sound! It's a perfect sizw for our relatively small living room with open concept kitchen.

Its dumb if you don’t purchase this for safety and product protection against lost, stolen or broken products…well worth the money!

Glad to have guidance on choosing the best, because there were so many to choose from! Love to have the service behind it as well because it’s a no worry, just enjoy product!

Extremely helpful and friendly. Always willing to go the extra mile.

Very professional when I've had to contact them for service.

A great value. I purchased the Best Buy membership when I took my laptop to be serviced at Geek Squad. The difference between repair and a membership was only $20-$30. It provided me automatica discounts on a television and saved on warranty costs for other items.

Great purchase and timely. The Greek Squad truly knows their stuff.

Fix whatever you got very good customer service therefore you need them.

I like the instore help from the computer center. I also like the discounts i receive for purchases.

Love the kindle scribe. I can read books but also take notes. This is also handy for school textbooks and taking notes

You definitely save money with the protection plan. I would recommend this for all customers.

I purchased, a sub-standard printer from Burlington BestBuy. I needed to return it for a more efficient, better printer. This BB’s Manager, Elvin, at Burlington, MA, Gabe me individual attention for the return & buying process. He was so considerate of my needs and quick to provide me fantastic service! Thank you for your professionalism for this purchase! I FINALLY found the best printer and it works fantastic! Thank goodness I could return and buy a better printer! I cannot thank him enough! Truly, Elvin went out of his way for me, which ultimately helped my business! You can shop this BeatBuy knowing that there are employees like Adam who also helped and Elvin, the manager, that go OUT OF THEIR WAY, ABOVE AND BEYOND expected customer service. Such a pleasure to go to this BB. All of my business needs are taken care of in this manner! Thanks again!