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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3601 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 3,601 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the kindle scribe. I can read books but also take notes. This is also handy for school textbooks and taking notes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teresa C.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You definitely save money with the protection plan. I would recommend this for all customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased, a sub-standard printer from Burlington BestBuy. I needed to return it for a more efficient, better printer. This BB’s Manager, Elvin, at Burlington, MA, Gabe me individual attention for the return & buying process. He was so considerate of my needs and quick to provide me fantastic service! Thank you for your professionalism for this purchase! I FINALLY found the best printer and it works fantastic! Thank goodness I could return and buy a better printer! I cannot thank him enough! Truly, Elvin went out of his way for me, which ultimately helped my business! You can shop this BeatBuy knowing that there are employees like Adam who also helped and Elvin, the manager, that go OUT OF THEIR WAY, ABOVE AND BEYOND expected customer service. Such a pleasure to go to this BB. All of my business needs are taken care of in this manner! Thanks again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. Love the new online appt feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help. And it really has been no problem when I know I got a great value and it’s safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this service. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Curbside Service.Will Recommend Best Buy to other Folks if Inquiring on Tv sales.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection…just pennies a day! Can’t be beat! Don’t think about not getting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this service a couple of times and the geek squad guys took their time to make sure i understood if there was anything wrong and possible avenues to maximize the performance of my pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money very helpful with problems would strongly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv repair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs came to my house and ended up needing to replace my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid protection plan.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the title says Solid protection plan. 24 months if i drunkenly stumble into it, or my kids break it, its protected. Except I believe water damage isn't covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geehrlp

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek always helpful ay home or in store don’t know what I would do without them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd LG Smart TV that we’ve gotten and they are amazing! They’re so easy to use and come with so many apps to watch shows and movies. Highly recommend lg smart tv’s!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money especially when you need tech support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frequent shopper who values peace of mind,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a frequent shopper who values peace of mind, I can't emphasize enough how grateful I am for the protection plans offered by Best Buy. Having used them on numerous occasions, I can confidently say that they are a true lifesaver. From accidental damage to malfunctioning devices, the extended warranty coverage has consistently come through for me. It's comforting to know that I have up to 24 months of protection, ensuring that my investments are safeguarded against unexpected issues. The seamless process of filing claims and the prompt resolution of my problems have made me a loyal customer. For anyone looking to protect their purchases, I highly recommend considering Best Buy's extended warranty options. They've certainly proven their worth time and time again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Speedy and dependable - no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t be without this protection for any of my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Helpers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and patient when it comes to small concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best membership ever! Customer service is great and thorough processing my exchange

    I would recommend this to a friend