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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3747 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 3,747 reviews
  • Rated 5 out of 5 stars

    Help when I needed it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy to have the protection plan when my old laptop died. Cheryl was so helpful in explaining my options and getting me the help I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection is an excellent value and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my 3rd one!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my 3rd Samsung TV- this specific TV. truly a great picture & easy to deal with the streaming services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money. You can never predict when you will need this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for my new TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had to purchase a new tv. Best Buy is my go to for elecrtonics and appliances. Adding the Geek Squad protection plan and is so worth every penny in case something happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for any device. Protection is necessary for longevity of any device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very stable and wonderful product having this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it protects all of my purchases!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DONT BE A FOOl MEMBERSHIP. covers everything u BUY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you shop a lot at BestBuy, or only get a couple Very Expansive products, Get the membership. Its WORTH it.. cuz if u spent 3000$ on a TV Warranty will cost price of membership. Plus they'll come to ur house and hang ur tv PC MESSED UP, no CHARGE. n u get but of stuff free apple Tv 4 months free stuff like that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestcdeal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that serve as a storage and preservation for the size of my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy Protection Plan! It is an awesome asset!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total te h support

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alway make sure I have total tech. I use it for everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a little more coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection at its best. No need for additional coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAVED ME A BUNDLE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Monthly Protection Plan has been a money saver for me. In the first year of purchasing the program I have taken my PC and laptop in twice to have cleaned up after being hacked. On the second trip, I decided to purchase a different internet security provider and Geek Squad downloaded it for me on both of my computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best warranty program on the market. One size does fit all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a protection plan for all technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection BB

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have. Goes towards the other items i got as well so im covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help setting up used Tablet for a trip.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are not into all the technology that most people assume everyone knows. Before going on a trip on an airplane I had heard about people using their smartphones for listening to music and needed help in setting up a used tablet I had purchased for that purpose. We needed help to set up the tablet and what accessories would be required. We first called the online help and they said that I should go into the store's help center. Able to get an appointment for later the same day. He helped us set up the apps needed, showed us what to do and what we needed to purchase. It all worked out very well for us on our trip.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Total is totally worth it!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Included with my total membership! Get the total membership!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, WE love it. Would buy again. Fast and clear

    I would recommend this to a friend