Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3885 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 3,885 reviews
  • Rated 5 out of 5 stars

    Good Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have protection for a couple years, especially at no additional cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the coverage for my products is nice would tell all my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only plan I recommend.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is the best, much better than any other we have had.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice to be protected but at a cost

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection plan under the total member used to be very good. Before, it allowed you to exchange or fulfill the protection plan by either letting you exchange the item with the same one or cash it in for a store credit. And nowadays while they still honor the exchange, sometimes they give you store credit, but they penalize you for it. In other words, if you opt in for the star credit, depending on the value amount of the item, they will take a certain percentage off effectively making you lose more money on top of you paying for the $200 a year membership. Best Buy is going downhill from here. It’s been going downhill for a while. This is coming from a former Best Buy employee. I used to love this company but lately I’ve just been disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are protected all year round , feel safe and secure while online or going to a Best Buy store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An extra year of warranty for being a BB member

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An extra year of warranty on products just for being a BB member is worth the. Membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the protection that’s provided for the price and that all my purchases are automatically attached

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a long time ago. It was still in effect when I bought this tv. So there are several items that are insured,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best values for the money. It gives me peace of mind about my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s all right if you’re OK with the deductible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with Best Buy protection unless you’re buying appliances, but that’s a whole other story.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% worth it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. Would recommend to everyone it’s worth getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Costs

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the program but it's priced a little too high

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All electronics are covered for 2 years under the protection plan. I purchase all my electronics from bestbuy or price try to price match. I don’t like being limited on claims. It’s 2 per year with a co-pay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need warranty in 2 or 3 times for my laptops and its very easy when you have this protection, excellent option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek squad

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am fairly accident prone so to be able to return a product after it malfunctions is very reassuring. They either fix or immediately replace. Thank you Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feeling so at ease having this protection....even if I don't have to use it. It is well worth the price just to have this reassurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t quiet needed to b used it yet, but i love having the security of knowing I’m covered on all my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is worth every penny. You are always covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver! Money saver!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you need it you need it. Super happy with the extra warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong? With tech you just never know when things go bad.

    I would recommend this to a friend