Customer Ratings & Reviews

Great Plan all my purchases are under this plan. Great

It was a very good product, but every year it loses benefits, so I'm thinking of stopping paying for it.

With the year few to know when in in trouble with any electronics I have BB Geek Squad will be the to help me. Then you.

It's very helpful and make me feel more comfortable with my purchases.

I purchased, a sub-standard printer from Burlington BestBuy. I needed to return it for a more efficient, better printer. This BB’s Manager, Elvin, at Burlington, MA, Gabe me individual attention for the return & buying process. He was so considerate of my needs and quick to provide me fantastic service! Thank you for your professionalism for this purchase! I FINALLY found the best printer and it works fantastic! Thank goodness I could return and buy a better printer! I cannot thank him enough! Truly, Elvin went out of his way for me, which ultimately helped my business! You can shop this BeatBuy knowing that there are employees like Adam who also helped and Elvin, the manager, that go OUT OF THEIR WAY, ABOVE AND BEYOND expected customer service. Such a pleasure to go to this BB. All of my business needs are taken care of in this manner! Thanks again!

Ran into a dead end while activating my new Echo Dot. One call to TotalTech and an expert agent calmly and proficiently walked through the steps needed to solve my issue.

Glad we purchased this, would do it again and would recommend to others. Worth the money.

Best thing to get for all your product saves so much

Great product. Several purchases had issues and I was able to get a new device.

Great protection to have, our devices can be repaired or replaced, I renew it every 2 yrs.

Very professional and extremely knowledgeable very grateful for the quick installation and information provided.

I don't have to worry about trying something new with BB Protection

Always good to have peace of mind just in case anything happens to your products.

If you buy anything expensive (more than $1000) or something that should be replaced around its warranty time, this is a great deal.

There comes a certain piece of mind knowing that if the Geek Squad can fix it, they will replace it. They will also work on things not bought in the store.

Awesome product. Awesome value. Awesome finance. Highly recommend

Always convenient. Very helpful. Timely. Easy scheduling.

Peace of mind. I feel better not having to deal with the manufacturer if something goes wrong.

used it twice as part of membership. saved me a several hundred dollars

Love the stove and it works great. The airfryer works great and is a nice touch.