Customer Ratings & Reviews

I love having the Best Buy support. I had my dryer fixed by the geek squad and the agent Mr Chris Moar very professional man. Smart Sufficient done a great job of fixing my dryer. I am so glad that I invested in getting the 24 months subscription and I will be subscribing again when it's almost over.

Always good to have protection for your devices, considering technology now-a-days.

I love Best Buy protection. They are really there when things not working. Find the best solution.

Geek Squad has been very helpful to me when I needed help with my computer or have had questions on how to do something with my computer.

i always recommend best buy for anything just 1# yo me

Best thing we have ever done. So easy whenever we had had complex issues. Alex at Parker Best Buy is the best!!

this service is definitely worth it if you have multiple electronics, especially a laptop. I was guided through checking to see if I had a breach.

My experiences with the televisions that I've purchased through the Best Buy Corporation has been nothing but exceptional and the service plans as well as the warranties have been upstanding and very customer friendly.

This is the best coverage to have for your digital instruments. We have had this for many years and have never been disappointed.

Best Buy has a great protection plan and always has great service

The geek squad is perfect for someone especially like me. Don’t know anything about a electronic technology.

I recommend the pretection plans by Best Buy......

As a frequent shopper who values peace of mind, I can't emphasize enough how grateful I am for the protection plans offered by Best Buy. Having used them on numerous occasions, I can confidently say that they are a true lifesaver. From accidental damage to malfunctioning devices, the extended warranty coverage has consistently come through for me. It's comforting to know that I have up to 24 months of protection, ensuring that my investments are safeguarded against unexpected issues. The seamless process of filing claims and the prompt resolution of my problems have made me a loyal customer. For anyone looking to protect their purchases, I highly recommend considering Best Buy's extended warranty options. They've certainly proven their worth time and time again.

I feel that protection plan is a must especially with several devices

Best Buy Total Tech has been a fantastic investment for us. While we enjoy knowing that we’re covered on warranties and service support, the installation services has exceeded our expectations. The installers who have come to our home are experienced, professional, and a pleasure to work with. We are impressed with the level of enthusiasm and expertise they have for technology. We also found that most of sales professionals in the store share the same qualities. We have been able to use our rewards points toward purchases and online service support to assist with post installation configuration. Access to all this technical support is easy thru with chat or phone call. We love having free installation on everything!! The products at Best Buy can be bought anywhere but you won’t get premium services that are only offered by the Total Tech program.

Every time i need their services they are so helpful and polite. For this reason i won’t buy electronics anywhere else

It was very helpful to have the monthly Best Buy Protection plan as my air fryer stopped working within the first year of purchase. It was replaced without any issues. The sales rep was even cheerful and delightful to work with.

Excelleny service! great team effort and product knownledge.

I haven't needed to use it yet, but I think it's great to have in case I need it.

Paying for the Best Buy Total Membership Coverage gives me piece of mind knowing that we are covered if anything goes wrong with any of our Electronic Devices. And the Best Buy Staff are Great!