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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3748 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 3,748 reviews
  • Rated 5 out of 5 stars

    Why did I buy an extended warranty?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a person who buys extended protection plans for my items, but best buy has a program that fits my needs to cover all my items for a yearly fee. I like this one because I do buy a lot of merchandise at Best Buy so it is a saving for me, but for someone who buys very few items that might require extended warranty, then i recommend getting the term extended warranty. Specially if you buy product that is used outside or in an environment that is rougher on devices and may get damaged very easily, Like cameras, computers, drones, phones, speakers, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50" QLED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV. Nice picture and good sound sound if you put on amplify sound! It's a perfect sizw for our relatively small living room with open concept kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great add-on service that keeps you protected within that window of failure for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves a lot of money down the line on warranty. Instead of individually getting it on each item it automatically applies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the the price you pay. Vivid colors and Samsung TV is always fun to surf with nostalgic shoes and cartoons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always keep this service it is amazing and worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the bed product in the market making your purchases secure and gives security for your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as part of purchase promo, have not used yet. Does give me peace of mind that BB is there, if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had geek squad for many years. work the value paid as the service is always excellent and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Bestbuy for your service……………………………………….

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TOTAL TECH MEMBERS TOTALLY MAKE THE DIFFERENCE!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Becasuse of technology changing so much these days being a total tech memer as made all the difference in the world. So you pay alot for that piece of equipment, wouldn't you warranty your car or house ? Being a total tech member is the best money we have spent. we have NEVER ever been given something cheaper or a refurbished anything. We have always gotten an upgrade to something better, mainly because by the time it needed help they discontinued it... so therefore you always go something newer! it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this service a couple of times and the geek squad guys took their time to make sure i understood if there was anything wrong and possible avenues to maximize the performance of my pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always can count on geek squad thanks for the service Thanks jimmy manger and Dakota at the eastvale store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its dumb if you don’t purchase this for safety and product protection against lost, stolen or broken products…well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan. There’s nothing else like it. I would always recommend the protect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy anything without it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and peace of mind for the price. Nice knowing they have your back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ease of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels great to know all of my electronics or covered for 2 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Merced Geek Squaf is Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service and knowledgeable with any tech support. Truly satisfied customer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a hp desk top from bestbuy: had problems with it brought it to the store and the geek squad took care of on the spot no charge/ they have also hung my 77" LG tv on my wall. Thanks geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty opportunity

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get for new products. It tske you past the manufactures warranty. Then a mothly plan is optional.

    I would recommend this to a friend