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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3885 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 3,885 reviews
  • Rated 5 out of 5 stars

    Awesome Protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very helpful to have the monthly Best Buy Protection plan as my air fryer stopped working within the first year of purchase. It was replaced without any issues. The sales rep was even cheerful and delightful to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great added peace of mind on top of manufactures warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oooooooo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oooooooooooooooooooooooo Kkkkkkkkkkkkkkkkkkkkkkkkkk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have and keep every year. Good on electronics and any tech services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There comes a certain piece of mind knowing that if the Geek Squad can fix it, they will replace it. They will also work on things not bought in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but it will come in handy when I do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for when you just can’t fix something yourself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have in case Paul messes up your tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have when your local team member Paul is pleasantly rough with your tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty that is included with my purchases also works hand in hand with Geeksquad protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT might seem like an extra expense but it is a life savor for when that one item you never expect to go bad has a malfunction. It's a good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technical help

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when I need them and always solve my problem. Quick, courteous service and high recommend everyone use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this enough it paid for itself, i would renew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad works for me !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication everytime I call for help. They always take good care of me and all my requests are responded to immedately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $$$Total Membership gives me piece of mind.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paying for the Best Buy Total Membership Coverage gives me piece of mind knowing that we are covered if anything goes wrong with any of our Electronic Devices. And the Best Buy Staff are Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't image puchasing something without protection. Things break, and you are worry free for at least 24 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad membership is the best decision I ever made. Seamless repair and scheduling for service of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than insurance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy anything expensive (more than $1000) or something that should be replaced around its warranty time, this is a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Protection you’ll ever hear is the Best Buy, I highly recomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv the 2yr extension plans included with purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When the need arrives

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the year few to know when in in trouble with any electronics I have BB Geek Squad will be the to help me. Then you.

    I would recommend this to a friend