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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3749 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 3,749 reviews
  • Rated 5 out of 5 stars

    65 inch 4K insignia TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great picture in 4K almost looking like you’re right there in the studio best TV I’ve ever bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hoping it works I buy this protection pan just in case I need it so far I haven't needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend and will keep!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a member of the Best Buy Elite for years and have no plan of getting rid of it... the 2-year protection that comes with most of my items is great! Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth running

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy anything without a protection plan and the protection plans from Best Buy have always benefited me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clear picture and crisp colors. Setup was easy. The extra of free LG Channels was a bonus - I hadn’t expected that. There are lots of settings to tweak things to your taste. Good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money especially when you need tech support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t be without this protection for any of my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Speedy and dependable - no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Helpers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and patient when it comes to small concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEEDED Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is essential - can't live without my technology, therefore, can't live without the safety net.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Paid Off - Satisfied Customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Insignia TV had a problem with sound working, but it had a black screen. I contacted Best Buy, and thanks to my 24-month protection plan, they replaced the TV with a new one. They also gave me the option of picking a different TV; if it was more than the value of the old one, I could pay the difference. They delivered my new replacement TV and removed the old one. I am very satisfied with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 months protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to recommend the 24 months protection plan included in my Best Buy total membership as one of the best things of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST EVER ! Customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have bought & used a protection & service plan, that actually paid for itself 10 x's over. I initially purchased the plan when I bought my refrigerator, to have it delivered and set up. I have since used it for 2 tv deliveries and a home theater system. I also took my Mac computer in and they helped me understand how to transfer data. The Tech are always very professional & pleasant. Never in a hurry and make sure you know & understand everything before they leave. They make you feel important as a customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to process a new issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of coverage is great and it’s not expensive easy to access WARRANTY IF needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes there are together membership like automatic and you should go to ask tech can help with membership

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best spent money knowing my purchases are covered,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this protects my things but the price which included taxes seems just high for 1 year especially considering I haven’t used the service yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did great fixing my item. will always use this protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support to provide confidence

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for this feature to be included due to my subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for my husband & I. We have used it for our tv & iPad.

    I would recommend this to a friend