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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3886 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 3,886 reviews
  • Rated 5 out of 5 stars

    Good protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price....protection is always need and a necessity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB tech support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Protection plan is the best in the industry. I have been a client for the last 5 yrs. The staff is very friendly and knowledgeable of the products. If you need help or repairs they are ready to help. I have never been disappointed. Thank You at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protectio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good product, but every year it loses benefits, so I'm thinking of stopping paying for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to use it several times

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opting for Best Buy's monthly protection plan, spanning up to 24 months, has been a prudent decision for me. This coverage provides peace of mind, ensuring that my purchased electronics are safeguarded against unexpected mishaps and malfunctions. The flexible monthly payment option adds convenience, making it a sensible choice for anyone looking to protect their investments without committing to a lump-sum payment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan. There’s nothing else like it. I would always recommend the protect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Merced Geek Squaf is Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service and knowledgeable with any tech support. Truly satisfied customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clear picture and crisp colors. Setup was easy. The extra of free LG Channels was a bonus - I hadn’t expected that. There are lots of settings to tweak things to your taste. Good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty opportunity

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get for new products. It tske you past the manufactures warranty. Then a mothly plan is optional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Best Buy Protection Plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to buy the best buy protection plan for my new HP computer. I have purchased 4 HP computers in the past and had very good experiences with them. I did purchase the protection plan and happy I did. I thought I had a problem with my computer and used the protection plan to resolve it. The technicians were very professional and proficient. Turns out my issue was a user issue and not a computer issue. Highly recommend the best buy protection plan - what a great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value -value price highly recommend it for anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a hp desk top from bestbuy: had problems with it brought it to the store and the geek squad took care of on the spot no charge/ they have also hung my 77" LG tv on my wall. Thanks geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fair deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fair deal. good insurance for larger purchases. would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have knowing that your protected in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend and will keep!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a member of the Best Buy Elite for years and have no plan of getting rid of it... the 2-year protection that comes with most of my items is great! Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy anything without it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and peace of mind for the price. Nice knowing they have your back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans and Best Buy makes it easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Discounts!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the instore help from the computer center. I also like the discounts i receive for purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for keeping items bought and no return issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carola

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is very good and always are frendly and they give you advise if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical about getting the TV and getting it mounted for two of my rooms but a good friend of mine told me to check into Best Buy and see how things go with them and I did that and the first thing I brought was the protection program before I even brought the TV knowing that I would get protection for 12 months and free mounting and if something happens, I can definitely contact them what a great deal I was amazed and I am a lifelong Customer

    I would recommend this to a friend