Customer Ratings & Reviews

We have always included this with any of our purchases over 300.00 only had to use it once glad we had it.

Nice to have the extra protection after the purchase.

I should have gotten this for my laptop that I bought months ago

Easy to use. Never had an issue with a repair or exchange.

Never again worry about if something goes wrong, because you’re totally protected. Great value.

Purchased my first PC in 2002. I needed to learn computers to advance my career. I didn't know not to click on spam. I ended up with a trojan horse that took over my PC. Contacted Geek Squad, and a man named Victor took the call. He spent many hours working on my PC and got rid of the trojan horse. Been a GS member ever since. I wouldn't have computers without GS.

this helped me on my laptop and tv purchase best thing to do

I have been a total tech buyer for a long time. I am not happy with the new coverage as I have been in the past. It is not as good for home service and other coverage. I will be making us decision this next year if it is worth keeping.

Amazing value had parts fail just under 2 year's. Gotbit fixed quickly and effortlessly.

I've been using the Monthly Best Buy Protection for my electronics and it's been a game changer. Not only does it offer coverage for up to 24 months, but the peace of mind it brings is unmatched. I had a minor glitch with my TV, and the customer service was swift and efficient in addressing the issue. Highly recommend this protection plan for anyone looking to safeguard their investments!

Sound of mind having this protection. Good deal and glad I have it.

Great deal on a good TV that I bought for my mom. This is the second time she's bought this TV.

The pc is do fast. Love that it is all in one. The screen is great for viewing.

Like that we are covered for 24 months makes purchasing items a lot easier & less worry

Recommend protection & computer help service! Well worth the money for knowledge of products when you have problem!

Provides get benefits and services all in one with support at locations online and on the phone.

I'm a firm believer in the Best Buy TOTAL membership. My annual fee is usually covered in all the savings I receive within the first couple of months of the 12-month membership. The Protection Program is a big plus!

I had this protection play before, and it was used for calling Geek Squad as needed. Later, I went with the Total Plan Package.

This protection plan brings peace of mind. The Geek Squad will fix or repair you technical problems on any and all of your devices. They even came to my home to check out my TV that wasn’t working. They hauled away my old TV and installed a new one. I had another TV taken away that was not working and that was slll covered under the warranty. The salesman found a new TV for us at a good price.Highly recommend this protection plan.

I recommend getting the protection plan on certain items