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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3612 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 3,612 reviews
  • Rated 5 out of 5 stars

    Roku great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great, and I love the size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad members inspire confidence

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am elderly and lack confidence. By having a Geek Squad person come to my home to look at the problem and then advise printer replacement, I am confident that I did the right thing. I replaced a laptop one time without having the old one checked...and replacement was not necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My kids know

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every one of my kids know that I buy all of our electronics from Best Buy because of the 24-month protection plans. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly Best Buy Protection automatically kicks in due to club membership. Nice and easy transactions. No worries. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good support package. Great when it comes "free" in the tech package from BestBuy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Affordable Option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monthly protection plan is a great affordable option that we have taken advantage of. We have appliances and TV covered. So far, we haven't had any problems with out purchases, but the knowledge we have coverage is comforting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me piece of mind.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the Protection part yet. Coverage seems very good for price. Membership is nice for knowing upcoming sales that one may not see any other way. Gives me piece of mind, will see how it is when it comes to the protection coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a while since I was able to watch a flat-screen tv without adding a soundbar. This Google TV by Hisense has a great picture and adequate sound. I am using it in my bedroom so the robust bass that comes with a soundbar is not necessary. I'm thrilled that speech and other sounds are clear and not pitched too high or too low.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Included with Total Tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to not have to pay additional for coverage as it is included in the total tech membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have that in-case ish coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is some great insurance for your BestBuy toys! You cant go wrong with it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE, LOVE, LOVE MY TOTAL TECH PLAN!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am soooo happy that I purchased the total tech plan, it puts me as ease for all my Best Buy purchases, it’s worth every penny, especially for large purchases such as TV’s, appliances and expensive computers and cell phone!! Thank you Best Buy for having this plan!!! NO REGRETS!!! IT GAVE ME THE OPTION TO PURCHASE MY TV & WALL MOUNT AND THEY INSTALL IT FOR FREE!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, no issues so far . Family is happy with this iteam

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to anyone making a similar product investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV for my precious granddaughter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure it's great. It was a Christmas gift for my granddaughter. Her mom was building a house so she wasn't able to use it yet. There was so many problems with the house being built. The house is finally finished. So my granddaughter will finally get to use her new TV. It's still in the box on my prayer room waiting for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind for a large purchase. I wish electronics and appliances were more reliable, but this gives me a little less anxiety.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition that provides me with ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More like insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we've filed two claims. that alone was worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind with Best Buy Protection! Worth every penny to safeguard my new Galaxy Watch5 Pro. Accidents happen, and I'm covered. Highly recommend adding this to your cart!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have protection incase something happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku yes, Samsung never again. 3rd strike.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a 75" Roku Tv and love it so thats why we bought another one. This one is for the garage, its a 50" and it connected to everything. Our Samsung 58" not only wouldnt connect out there, but died a few days after switching rooms with it. It is only a few years old, wish I would have gotten this plan when i bought that one, now I am out a fairly new tv. Another bad Samsung product. Never again

    I would recommend this to a friend