Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 3896 reviews
(3,896 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer for my son who is in the military so far he says it does everything he wants as far as games and doing classwork
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always get this protection for my devices. It has helped out quite a few times over the years
I would recommend this to a friendRated 5 out of 5 stars
Cell phone screen protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cell phone protection film, clarity, touch sensitivity is good.
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this, it is great. I have ease of mind because of this protection.
I would recommend this to a friendRated 4 out of 5 stars
Roku yes, Samsung never again. 3rd strike.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a 75" Roku Tv and love it so thats why we bought another one. This one is for the garage, its a 50" and it connected to everything. Our Samsung 58" not only wouldnt connect out there, but died a few days after switching rooms with it. It is only a few years old, wish I would have gotten this plan when i bought that one, now I am out a fairly new tv. Another bad Samsung product. Never again
I would recommend this to a friendRated 5 out of 5 stars
Technically challenged.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so technically challenged!! The Geek Squad is always eager to help me with whatever questions I may have. I honestly don’t know what I’d do without them!!
I would recommend this to a friendRated 5 out of 5 stars
Debbhie
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No worries. Best Buy always comes through for me.
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being elderly, my husband has trouble with technology. I was away and he had a problem with our new TV. The geeg squad was great!! They were fabulous walking him through the fix. It was a couple of phone calls to Xfinity but the geek squad kept checking back to make sure it was up and running. NICE JOB!!
I would recommend this to a friendRated 5 out of 5 stars
Great plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This plan provides peace of mind, so that if a problem arises Best Buy will be standing in the gap for me.
I would recommend this to a friendRated 5 out of 5 stars
Coverage that is worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have not had to use the coverage yet, but based on what my representative explained, I am pleased with my understanding of the protection.
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel covered for anything that could go wrong. I definitely have peace of mind now.
I would recommend this to a friendRated 4 out of 5 stars
Limitations are irritating...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always purchased extended warranty on electronics. I've frequently had to have replacements or repairs. I noticed that there is NOW a LIMITATION on the number of replacements per customer per year. I DO NOT LIKE THIS because with the number of electronic components I buy and the price I pay for the extended warranty, there should be no limit as long as I am an individual customer and not trying to defraud the company.
I would recommend this to a friendRated 5 out of 5 stars
Well worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plan on products of value is a must for me. No hassle protection and sense of security against accidents, damage, malfunctions, etc. This is falls in to the better to have it and not need it than to need it and not have it category.
I would recommend this to a friendRated 5 out of 5 stars
Total Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i have,nt had to use it much, but the times that i did, i had no problems getting the items repaired.
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s always good to have protection on the items you’ve spent your hard earned money to buy.
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protection for all our products is wonderful to have.
I would recommend this to a friendRated 5 out of 5 stars
Good service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great program. The service team is very professional and attentive. The scheduling gets a little confusing due to different team’s responsibilities. With delivering versus install and set up. I have not had to call for a repair yet, but I have several items on this program.
I would recommend this to a friendRated 5 out of 5 stars
Protected purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service when needed! It’s nice feeling help is there when you need it
I would recommend this to a friendRated 5 out of 5 stars
Coverage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having coverage makes life so easy! You’ll never know what might happen.
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value have had this program as well worth the money. Anything go wrong they take care of it.
I would recommend this to a friend
