Customer Ratings & Reviews

After every purchase of an electronic device, Best Buy places an extra 2 years of coverage on the item. Note: The coverage only last if you maintain the $200 annual subscription.

I am a member of the Best Buy TotalTech protection program. It is a great program and is light years better than buying insurance on every purchase. Pay one, 2 year fee, and shop.. you don't do anything after that, items are automatically added to the protection program. Smart move for Best Buy to set this program up.

As stated on my other review , I'm 70 years old and not technically savvy. Techs who showed up to help were very patient with me, which I was really greatful for

Great job with service and also with pricing your products.

The protection plan os great to reassure we are covered should there be a problem

Total Tech from Best Buy is an outstanding program. It saves the customer money on purchases, delivery and installations, and future additional warranty on many products. It is a great deal and peace of mind for me. I highly recommend it.

The Totaltech program encourages us to use Best Buy products and services. The technicians at both Best Buy stores we have utilized are knowledgable, efficient, professional. They assist each other; you have all the help you’d ever need.

I'm very pleased to have the protection plan. It's an extra sense of security for my household devices. I recommend everyone look into the plan. If the plan works for your situation. 5 stars!

This is great because it gives peace of mind and makes everything worry free.

Easy to buy online, also I can choose the place to pick up even if it is not my store.

I love the ease of knowing that all of my purchases are covered.

Saved me thousands of dollars by covering normally what would be costly repairs.

The Geek Squad was really great! They showed great empathy and compassion during this inconvenient situation and process. I appreciate them going over and beyond with finding the best solution for my problem.

I just love all best buy products. I will shop no where else

Having a Buyer Protection Plan is a bonus of being a Geek Squad Member. Makes the $200 annual membership worth the price right there. I buy all my electronics at Best Buy and am awarded with Buyer Protection Plans. All my electronics are protected. It's a good feeling.

I was so relieved when a 43 inch TV suddenly went dark out-of-the-blue after 21 months to have this TV covered! I was approved for a replacement after the repair tech check it over to see the problem.

Just for added protection on all my devices. It's a good buy.

Having this extra protection is a true godsend for such an expensive product!

They install everything, help with anything at only the cost of the membership for two years, imagine the number of tvs you can have mounted with just a membership fee, plus cost of tv. All rooms will be worked on undoubtedly unless issues with the wall.

The cost and quality of this monitor was perfect for my needs. I had originally purchased a 34” monitor, which proved to be too large. I returned that monitor for this size, perfect my desk top.