Customer Ratings & Reviews

Glad I have the membership plan because it gives me the protection plan for all my purchases. Best investment

My go to place for anything electronics. I will always recommend them for their swift customer service and attention to detail. I will always buy the best from them.

Love being a pro member and this protection plan is always clutch

I have used the protection program for years. It has been great. My kids have been hard on things I have bought. But thanks to protection program I have had a very easy time replacing the broken items. Computers, TVs, and other things. I always get the protection programs. I have always been happy with their service and ability to replace my items.

This protection plan is fantastic! We've had zero problems with the BestBuy personnel!

Great service, especially when I shop frequently at Best Buy.

I always get the protection plan. Customer service takes care of you and you never know what can happen to your products.

I purchase this Protection for my computer that I use for business. Geek Squad does a great job to help with my computer issues. I am waited in a timely fashion. Thank you!

I originally did this because i bought two phones and it was cheaper than buying the providers insurance. Plus it covers everything else i buy from Best Buy. Only thing, is that alot of electronics come with warranty from the manufacturer that is 2yrs. Best Buy makes it pretty hassel free to exchange something. I renewed my warranty even though my phones are no longer covered. I have bought several other devices. Ring, Samsung Bluetooth, Samsung phones, and an xbox with controllers.

It amazing to have this as a back up in case anything happens to my devices. 100% recommend Plus you get some discounts as well

I love my protection plan because it gives me the peace of mind i need for the prisucts i purchase from best buy, knowingbi hsve cocerage over any issues i may run into with the things i won from them. Its a freat value and well worth it. !

As a happy customer, I can confidently say that the Best Buy Monthly Protection plan is a game-changer for my electronics! It offers such peace of mind knowing that my purchases are covered beyond the standard warranty. I love that it protects against accidental damage like drops and spills, and even covers issues from normal wear and tear or power surges. If something goes wrong, the process is straightforward, and I don't have to worry about unexpected repair costs. It's a smart investment to keep my tech running smoothly!

The Best Buy Total Protection Plan takes the stress out of tech shopping by giving you extended return periods and quick replacements when things go wrong. Whether it’s a laptop, TV, or gaming gear, you get more time to decide if it’s right for you and fast service if it isn’t—making it a smart, hassle-free way to protect your purchases.

Value a quality is top tier and is perfect for my kids ! Will be purchasing another soon !

this is the 3rd time in a few years I've had service done with BB Geek Squad. When I bought a computer system, I had my old hard drive cleaned off; then when my husband passed I got this faily new computer and had mine cleared once again, then a few years later it started slowing up and would not download correctly. Each time they services my computer things rang smoothly. I will always take it to the BB Geek Squad should anything happen.

I used to work at Best Buy. It was always good to see how people was able to save money by being able to have a replacement.

They stay in my smaller ears and way more comfortable than my last pair

Love always having protection and support on demand!

We’ve used this protection for our son’s MacBooks. We recommend this for everyone

Must have the yearly best but protection plan. Feels good having my devices covered. Easy and hassle free to file a claim. Some devices are expensive like tvs, computer or kitchen appliances. But having them protected gives you the peace of mind.