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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3884 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 3,884 reviews
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gets added to everything you buy at Best Buy with the Geek Squad Membership. It also omcludes free appliance install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection for devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always looking for a protection plan for any of my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Protection and Peace of Mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Best Buy Monthly Protection Plan for my new electronic device, and I must say, it has been an exceptional experience. This plan has provided me with a great deal of peace of mind, knowing that my investment is well-protected. First and foremost, the coverage offered by the Best Buy Monthly Protection Plan is comprehensive and thorough. It includes protection against accidental damage, hardware malfunctions, and even offers extended warranty benefits beyond the manufacturer's warranty period. This level of coverage has truly exceeded my expectations. The process of obtaining and managing the plan has been seamless. Best Buy's customer service team was knowledgeable, helpful, and guided me through the enrollment process with ease. They answered all my questions and ensured that I fully understood the benefits and terms of the protection plan. What impressed me the most was the efficiency and effectiveness of the claims process. Unfortunately, I had to file a claim for accidental damage, and the Best Buy team handled it swiftly and professionally. They arranged for the repair service promptly, and I was back to using my device in no time. Moreover, the monthly payment option is incredibly convenient. It allows me to spread out the cost of protection over time, making it more manageable for my budget. Best Buy's flexible payment options are truly customer-oriented and add to the overall convenience of the plan. In conclusion, I highly recommend the Best Buy Monthly Protection Plan to anyone looking for comprehensive coverage and peace of mind for their valuable electronic devices. The outstanding customer service, efficient claims process, and flexible payment options make this protection plan a top-notch choice. With Best Buy's monthly protection plan, you can rest easy knowing your devices are well-protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to worry about the cost of your item . It will be covered .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good …………………………………:…….’,,,,,,,,,,,,,,,,,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best buy purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product I had purchased was covered with the Best Buy total plan. And when it had problems even though it was discontinued since it had the Total protection they worked with me to completely satisfy the issue. Thank you Best Buy and total protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have ALL items protected for one price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very satisfied with Geek Squad warranty services over the last 20 years. They are the ONLY company I can say that about. They have been very fair IMO. In the last year we bought two PS5s, 2 Big screen TVs and a UHD DVD player. All covered under this one warranty. Plus plus they also give things I didn't expect. We just got a bonus $50 gift card on our recent $499 TV purchase because we're members..plus the normal $20 in gift cards for spending that much. Plus plus plus, they often give a tiny discount on your purchase like maybe 1/2% or something. Every little bit helps. For those that buy a few electronics per year, it seems like a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection that the plan provides is absolutely crucial if you value your tech purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MEmbership cost very little due to warranty work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership price can vary, but I've gotten my money back several times with computer repairs (new battery) etc. Perks are not overly motivating but you do get updates on early sales,etc. if that's your thing. Return policies and early shopper discounts I have used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free, great customer service and delivery service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Protection Plan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always nice having peace of mind with the Best Buy Protection plan in case of any issue with the new eqyuiment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome to have no concerns when you buy this plan. You can buy a product and use it without warranty concerns. I’ve had this plan for over 25 years on my products. Only used it once .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great subscription that not only does it give you apple care on your Apple purchases in store but also great deals on other merchandise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan for the price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Best Buy protection Plan on every purchase we make. It has been a great back up plan in case we have had problem with our items. So far we have never had any trouble having a problem with a return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. I suggest the member membership total plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely suggest that protection for anything because it covers anything you buy at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth paying for the insurance. If anything happens Best buy helps with a return or they fix it. So easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have found this plan comes in very handy and unexpected tech emergencies. Helpful in employees who are also very knowledgeable. We also enjoy the discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great being a Total member and receiving the additional warranty coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REALLY GOOD TV NICE SIZE I RECOMMEND IT TO EVERYONE

    I would recommend this to a friend