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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3746 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 3,746 reviews
  • Rated 5 out of 5 stars

    Exceptional Protection and Peace of Mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Best Buy Monthly Protection Plan for my new electronic device, and I must say, it has been an exceptional experience. This plan has provided me with a great deal of peace of mind, knowing that my investment is well-protected. First and foremost, the coverage offered by the Best Buy Monthly Protection Plan is comprehensive and thorough. It includes protection against accidental damage, hardware malfunctions, and even offers extended warranty benefits beyond the manufacturer's warranty period. This level of coverage has truly exceeded my expectations. The process of obtaining and managing the plan has been seamless. Best Buy's customer service team was knowledgeable, helpful, and guided me through the enrollment process with ease. They answered all my questions and ensured that I fully understood the benefits and terms of the protection plan. What impressed me the most was the efficiency and effectiveness of the claims process. Unfortunately, I had to file a claim for accidental damage, and the Best Buy team handled it swiftly and professionally. They arranged for the repair service promptly, and I was back to using my device in no time. Moreover, the monthly payment option is incredibly convenient. It allows me to spread out the cost of protection over time, making it more manageable for my budget. Best Buy's flexible payment options are truly customer-oriented and add to the overall convenience of the plan. In conclusion, I highly recommend the Best Buy Monthly Protection Plan to anyone looking for comprehensive coverage and peace of mind for their valuable electronic devices. The outstanding customer service, efficient claims process, and flexible payment options make this protection plan a top-notch choice. With Best Buy's monthly protection plan, you can rest easy knowing your devices are well-protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m sure it’s great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a protection plan. I haven’t really had to use it yet so I’ll have to get back to you someday. I get all the warranties when I purchase from BB for free because of the GS membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection there is

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best protection plan for their products compared to anyone else. I have Total Tech Support and never think twice protecting my purchases as I know I'm protected by the best plan out there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Best Buy Protection Plan. I'm able to replace an item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to make sure I got a protection plan because my last tv fell and broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s extra benefits like BB Protection for tech subscribers is one reason I purchase most electronics from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection plan yearly subcription.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a lot for Best Buy, this is a great deal. It should save you some money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well worth the annual fee. Highly recommended. Phone support is great. Staff is nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection-Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Best Buy protection for all of my electronic devices. So far, it has protected all of our electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Care Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Total Care Monthly 24-month protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good to get if you are a Best Buy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very satisfied with the protection plan that i have for all my electronics and products from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech membership = Phenomenal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHAT BETTER PLACE TO SHOP THEN BEST? BEST PRICES ON ELECTRONICS AND TO TOP IT OFF, TOTAL TECH MEMBERSHIP IS LIKE AN UMBRELLA OVER ALL YOUR PURCHASE IN THE PAST 2 YEARS. Discounts, memember only perks, apple care, extended warranties, etc. If covers it all!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality plan to have for protection on electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan. You wont regret it. I was able to fix an item not purchased from the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy Samsung tv. This tv has less heat coming out of it so it’s been much better than the old tv we had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Total membership with 24 month warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having this stuff with my total membership. The sense of security is worth it for me. I have had the unfortunate experience of using the warranty and was very happy I had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my Apple computer and was very concerned that I would have to leave it for service with Geek Squad for a long period of time as I needed it for work. Geek Squad was professional, quick turn around, fixed the problem and I am glad I have a yearly contract with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan , less headaches

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a protection plan holder for alomost 3 years with Geek squad, neverhad problem to change or fix all the devices that i have purchased from Best Buy. Definitely most recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I break stuff, need protection.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your devices always. Life lesson. I always get Best Buy protection.

    I would recommend this to a friend