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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1840 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,840 reviews
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for free during promotion. Good to have a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t be confused. The Geek Squad is talented!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Best Buy’s protection plan is priced correctly, maybe even a steal”. We have televisions, computers, Apple products on the plan and I have yet to stump anyone at the Geek Squad. They are polite, caring, technically strong on multiple products, and quickly resolves my issues I present them. When I am with them they do not rush me with a quick fix but they make sure I understand their fixes so I don’t have to come back repeatedly. The vast majority of them are young, and classy beyond their years. Obviously I don’t like going there because I have an issue but I am highly treated extremely well like I’m sure most are. They are a fantastic team at multiple locations. Couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST DEAL

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a techy, new homeowner, or anything in between I recommend getting this service. It makes shopping here so easy and trustworthy. Everything you buy from bestbuy is protected by this plan! They’ll even mount your tv for like $50 if you but it through them, they’ve replaced a family hub samsung fridge fridge for me and whenever my screen protector on my phon for iphone cracks they fix it for free. These are just a few things this service offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bby Protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must get! I love knowing that if any type of accident happens, I’ll be protected and not have to spend hundreds of dollars getting it repaired!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the ease on my mind knowing my new TV is covered in case of an accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total protection is the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection its honestly the reason chose best buy for everything i need tech wise. I know ill be coverd. My TV went out after 6 months and they were able to help me with everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind if necessary

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but, like the security knowing I have it if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Worth It!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the BestBuy Extended Warranty included in my annual BestBuy Membership for $199/year. I buy lots of things from BestBuy and everything is automatically covered. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this protection. The benefits make it worth it and it gives me more piece of mind with my recent purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone loves the fact that BestBuy gives 2 year protection when you are a total member. I always try to purchase from BestBuy to maximize the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy my yearly protection for all the products I buy at Best Buy and I love it highly recommend ti buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and good color accuracy with the price. I am a best buy member and you get especial price. I bought 55 inches 3 years ago but unfortunately we had a house cire in 2019. I would recommend samsung they do last and if there is a priblem you can go back and they will fix it and if unfixable they will replace a brand new one. One thing about best buy you have 60 days to to get money difference if price changed. Best but is the best!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good resolution

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good resolution at a fair price. works great. buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Weigh out need for item

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not a fan of this type of insurance but we bought for a refrigerator and had had problems that were immediately taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    StarLink

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product with this internet system with no buffering, outages during bad weather but most of all the speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money spent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps me worry free and purchases protected. Enjoy the reliability and ease of this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for any of your products. great service plan for any of your Electronic products that you buy at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has won me over on the Protection Plan. I had an issue with the product and they took care of it with no questions or problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer services

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, for the price and the need if not a computer geek yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience of my life.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a television and I went to Gateway Mall in Brooklyn. Dell, the Store Manager helped me choose the perfect television for my home. I’m very thankful for his patience and his expertise. He was very professional and I left the store feeling happy and confident with my purchase. Thank you Dell!

    I would recommend this to a friend