Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1840 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,840 reviews
  • Rated 5 out of 5 stars

    Must Get!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this protection plan to everyone, even though I have used this one time it was an amazing experience how this plan protected me from what could have been a major loss. After that one experience it puts my mind at ease to know this plan has me covered in case of any issues with my devices. I appreciate the support of geek squad as well that comes with this and the AppleCare as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's 24-month protection plan offers peace of mind with coverage for repairs, replacements, and accidental damage. Great value for protecting your tech investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony repaced a Samsung that had to be repaired 2 times when the led lights went out. The Sony OLED has a bright clear picture on just the lowest setting. The speed is amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is best to have protection. It is best to have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for my devices. I would recommend for those who want to have some insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality check

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for the product. It needs to be included for the incident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced with no problems

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no problems with the device so the protection plan seems to be worth the money. I had a tv under the plan and it had some problems with turning off and Best Buy replaced it with no questions askedd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer machine

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a giid price and wife is happy. The LG 4.1 qub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is helpful

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good have a total tech support because they cover my appliances. I don’t have to take a warranty for each one. In addition it cover que installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What are you waiting for! Sign up!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! If you constantly buy from BestBuy and add insurance to your purchase then this is well worth the price. All insurance is covered, all installations are covered (including the ones that cost $185) to get a professional to come in and do it! There are times that you might have to pay at most $30 for a part that is needed to complete the installation. Just the one professional installation covers the cost of the Best Buy Protection because insurance is free, delivery is free, and you even get totaltech discounts on purchases! What are you waiting for! Sign up! I promise it pays for itself during your first purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product and we are enjoying it very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something you need

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something I didn’t know I needed till I got it. I will continue to use this package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antivirus protection

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is a very good antivirus product. It's easy to run and it is quite efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protected

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can anyone purchase a electronic product and not get protection coverage! If it is not protected dont blame us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect plan

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan, I'm at ease knowing my purchases are covered. It's a little pricey, as I haven't needed to use it on any of my brand new purchases, I think making it 4 years protection would be worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't risk it, just protect it.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. Imagine your electronics without protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AJ

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is good and don’t have to think if anything go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable. Professional to the core. Always there to listen and help you sort out any issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im knowing that my stuff is protected. Specily if you use a lot of tech like do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's "BEST" to get Best Buy's Protection Plan

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy never lets me down with protection plans and still hasn't. If there is ever and issue, I either get an email response immediately or excellent customer service over the phone. I have never had an issue that wasn't rectified. My tv mount wasn't set-up just right the first time, and I got to select a new wall mount and got new people to install it securely and showed us the difference with the install to ensure the work was done properly this time at no extra cost to me.

    I would recommend this to a friend