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Customer reviews

Rating 4.8 out of 5 stars with 1920 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,920 reviews
  • Rated 5 out of 5 stars

    Tv office or bedroom

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi quality. Great picture. It is very easy to install. The price was good for the value of the TV. Compared with others and this one stood out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great over all

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tech services i ever got higly recomended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not best protection plan…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement was downgraded in refund amount due to updated value. I had to cover difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's "BEST" to get Best Buy's Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy never lets me down with protection plans and still hasn't. If there is ever and issue, I either get an email response immediately or excellent customer service over the phone. I have never had an issue that wasn't rectified. My tv mount wasn't set-up just right the first time, and I got to select a new wall mount and got new people to install it securely and showed us the difference with the install to ensure the work was done properly this time at no extra cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From a very happy and loyal customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for every product. Very happy and loyal customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With the dollar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy stands by what you buy. They do the best to take care of you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience of my life.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a television and I went to Gateway Mall in Brooklyn. Dell, the Store Manager helped me choose the perfect television for my home. I’m very thankful for his patience and his expertise. He was very professional and I left the store feeling happy and confident with my purchase. Thank you Dell!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and quick customer service. Walk you through the whole process making it a stress free experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great add-on service that keeps you within that window of failure for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up new machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    transfer info from old machine to new one. Explained the set-up and showed performance

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great value that comes with the Total membership. Has saved my butt a few times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total protection is the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection its honestly the reason chose best buy for everything i need tech wise. I know ill be coverd. My TV went out after 6 months and they were able to help me with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance plan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have always enjoyed this - if for no other reason than the extended return option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have that peace of mind when you purchase something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Worth It!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the BestBuy Extended Warranty included in my annual BestBuy Membership for $199/year. I buy lots of things from BestBuy and everything is automatically covered. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers great products and prices for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to be protected in case something happens to the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never go without protection on any of my devices. A must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a business purchase, having coverage explained during purchase helped. We already have coverage for our own devices, so we know it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounted tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen were very professional. The set was quick and sufficient.

    I would recommend this to a friend