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Customer reviews

Rating 4.8 out of 5 stars with 1920 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,920 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the extended extra protection warranty for 24 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bby Protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must get! I love knowing that if any type of accident happens, I’ll be protected and not have to spend hundreds of dollars getting it repaired!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty on electronics PERIOD! Easy to use and always so helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best picture I’ve seen.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 smart TVs to keep my nieces from fighting over what to watch. The remote control is similar to a mouse on a desktop. Takes some getting used to. When I first turned it on and saw the picture which was a nature scene, forest I think, it looked like I was there. I wish this was available when we bought a 75 inch for the living room. I am completely colorblind so picture quality really matters to me. Great TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great investment, covers all purchases and other electronics you may own. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Changing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the total tech support because of the perks that come with it. Installation of TV's, appliance etc. but beware, they are changing this up real soon and will be discontinuing FREE in home services which really stinks.. Not a fan of the online tech support that is 90% from over seas, but in pinch it's ok, just very lengthy process. Everything keeps getting more expensive and less for your money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech is an absolute deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is absolutely worth the $200 per year. At first I was disappointed that BB got rid of the member tiers because I always spend 5k there a year and would get the extra return period etc. But with Total Tech, I go 3k off an 8k 85 inch TV exclusive to Total Tech members. I rather get deals like that instead of the old membership. Now BB pays me instead of me having to spend 5k for the old benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service don’t ever have to worry about getting warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone loves the fact that BestBuy gives 2 year protection when you are a total member. I always try to purchase from BestBuy to maximize the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is ideally suited to address potential incidents and ensure the provision of high-quality services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very helpful in setting up the iPad quickly and politely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the Benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    99 times out of a 100, this extra warranty ensures I buy all of electronics (and especially my Macs) from BB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced with no problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no problems with the device so the protection plan seems to be worth the money. I had a tv under the plan and it had some problems with turning off and Best Buy replaced it with no questions askedd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony repaced a Samsung that had to be repaired 2 times when the led lights went out. The Sony OLED has a bright clear picture on just the lowest setting. The speed is amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nancy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good and Good customer service and friedly, caring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this protection. The benefits make it worth it and it gives me more piece of mind with my recent purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing an electronic store can offer. Everything is under warranty for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Weigh out need for item

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not a fan of this type of insurance but we bought for a refrigerator and had had problems that were immediately taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's 24-month protection plan offers peace of mind with coverage for repairs, replacements, and accidental damage. Great value for protecting your tech investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have this free coverage. I hope I don't need to use it.

    I would recommend this to a friend