Customer Ratings & Reviews

We have had this program for 4 years now and it's worth every penny. We don't have to purchase an extended warranty for each product we purchase.

I bought it thinking I might end up canceling the membership soon, but I was wrong. There are a lot of benefits to this membership, of which the best one HANDS DOWN is the Geek Squad support for your items. Strongly recommend.

If you buy a lot of stuff from best buy or foresee yourself buying a lot of tech in the future, get totaltech (or whatever its called now). It’s definitely saved me money on buying additional warranties for all my purchases.

Generally the service is good, but sometimes the tech is hard to work with.

If you purchase Big ticket items, I would definitely get the Best Buy protection.

Excellent TV. Easy to use, beautiful visuals. We’re very happy with it.

So I literally buy stuff on Best Buy every month. So if you like me you should just get your 2 years warranty. It covers everything you buy from that day you bought your Best Buy warranty up to 24 months.

When I purchased the new TV the Associate informed me of the protection available for my new TV, I felt it was good to have this &purchased it, I have piece of mind now if something goes wrong.

Always available whenever needed. Dependable and reliable with easy access to assistance.

By purchasing the package, I ended saving up money. The Geek Squad delivered the TV, installed it including hooking up the sound bar and Dish receiver. They also took our old dead Vizio large screen TV. Additionally we received an extra year of warranty for anything purchased and registered with the package/

Best protection for your devices and services in the business!

I love buy all my Samsung products in best buy ...excellent quality and services

It’s very important this protection and I will recommend to my friends

Awesome to have. Makes warranty issues seamless! Have used several times with no hassles

Happy to have this in case of any issues in the next 2 years. Gives me peace of mind.

What a great TV. Picture is crisp. Sound is good. The apps work flawlessly!

Great to have protection on items. It's a good value to have!!

Having this added protection for my 2 TV's that I purchased is great! It gives me peace of mind to have this. Best Buy has a great product with this!

beautiful picture quality, smart streaming services galore, easy to use. great value, light and easy to mount.

It's great to pay for the year because I'm watching everything you buy.