Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 1841 reviews
(1,841 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used it yet but it's good to have. I have it for all my appliances
I would recommend this to a friendRated 5 out of 5 stars
Extended Warranty For Total Tech Members!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This extended warranty protection is available to people who are Total Tech Members. As long as you are a Total Tech Member, Best Buy will extend the Geek Squad Warranty Protection on your TV purchases for up tp two years. This is a nice Bonus!
I would recommend this to a friendRated 5 out of 5 stars
Worth the price for your major purchases
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the increased frequency of products breaking down these days, we've decided to get the warranty and not deal with the expense of replacing electronics and appliances before their expected demise.
I would recommend this to a friendRated 5 out of 5 stars
Good coverage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually get the coverage. I have not had to use it but I feel better knowing that I have the coverage if I need it.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video quality. It's great in my living room.
I would recommend this to a friendRated 5 out of 5 stars
Jose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I receive my item and it came in good condition and I really like the way it works
I would recommend this to a friendRated 5 out of 5 stars
Always get the protection plan
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has the best protection plans on the market. They are easy to use and will fix the purchased items no matter the damage.
I would recommend this to a friendRated 5 out of 5 stars
Replacement TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a TV and after a couple days there was an issue with the TV. We called and they instantly set up to deliver a replacement.
I would recommend this to a friendRated 5 out of 5 stars
Best Protection Plan
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This protection plan pays for itself. I get terrific tech help by very knowledgeable people and I get discounts on my purchases.
I would recommend this to a friendRated 5 out of 5 stars
Love the time & stress savings this offers us
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have already had large TV installed, then another mounted to a wall and with set up. Saved me from all the time and stress! Great deal for us.
I would recommend this to a friendRated 5 out of 5 stars
Thank you!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always feel better because I have a protection plan included with the purchase of large items. Thanks for offering it!
I would recommend this to a friendRated 5 out of 5 stars
worth the investment
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy protection for all products. They are not built to be durable goods. It has saved me money on repairs on more than one occasion.
I would recommend this to a friendRated 5 out of 5 stars
New Sony 65 Inch TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new 65 inch Sony TV is very enjoyable. The Geek Squad had to install a Roku to the TV as it did not come with Roku. I enjoy the TV very much now in my living room
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Protection just gives that ease of Best Buy products to if it breaks you know it will be take care of.
I would recommend this to a friendRated 5 out of 5 stars
Love my home theater!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I called for Geek Squad to come and hook up my new Sony Receiver. He came in 2 days and called me and said he could come a couple of hours early. He was very professional and answered my questions.
I would recommend this to a friendRated 5 out of 5 stars
TechProtect :-)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for the Value, We just have to call and Best Buy is responding right away, without any questions ask. I signed right away for 24 month, I am NOT regretting that and will buy the next 24 month as soon this protection is running out!
I would recommend this to a friendRated 5 out of 5 stars
Protection.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plans are a must in todays day and age. Signup today for total tech and get protection on all of your gear. As well as many more benefits with total tech.
I would recommend this to a friendRated 1 out of 5 stars
Never happened.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely disappointed with Best Buy's home delivery service. We scheduled a delivery only to have it rescheduled at the last minute with barely any notice. When we tried calling to find out what happened and reschedule, we couldn't get anyone on the phone. The next available delivery slot they offered? Weeks away. We ended up canceling and ordering the TV from Amazon instead. Had it delivered quickly and hired a local company to mount it on the wall. The whole experience was seamless and cost-effective. Best Buy used to be the go-to for electronics and installation, but their current delivery service is a disaster. Between the poor communication, inability to reach customer service, and absurd wait times, they seem determined to drive customers away. I can't recommend their home delivery service to anyone. Save yourself the headache and look elsewhere.
No, I would not recommend this to a friendRated 5 out of 5 stars
Bestbuy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has Excellent service and they help with whatever your looking for , for the best price
I would recommend this to a friendRated 5 out of 5 stars
Deff worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally worth it for such a cheap price. I’ve had things go bad before that I’ve bought at Best Buy and their replacement/fixing department is amazing to work with.
I would recommend this to a friend
