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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1841 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,841 reviews
  • Rated 5 out of 5 stars

    The protection plan that worth it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Protection Plan is worth every penny. If you do have it you need to get it right. I mean right, don’t get the comfort of knowing you items are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Care

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, reasonably priced and unlimited week squad assistance if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection makes it very simple for my family to bring in any device to be checked out and/or repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always renew! So thankful every year.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just renewed for the 14th year. This was formerly Geek Squad. Wouldn't want to use my computers without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for daaaaaays!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years or warranty at no added cost? Uhm, yes! This made me switch to buying as much as I can from Best Buy as opposed to Amazon or Apple. Great value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect what you value and works hard for you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Single contract/price protection for ALL appliances and gizmos in one's home with a company who backs it, and holds their "Agents" accountable, is invaluable. This covers my rarely accumulating hours of operating BIG screen LED TVS, as well as my constantly hard working Washer and Drier, and Fridges that are essential in the home . . . good to know replacement or repair is only a call away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eletronic protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It nice to have protection and be worried free and have good grace period to take back if need to for my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety net for expensive purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with expensive items! I highly recommend to use this to bridge the gap between manufacturers warranty. I’ve been lucky and still haven’t used this. But if your prone to break things like me, I would defiantly get this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A sense of security

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan gives me a sense of security knowing that my product are protected…plus it saves me money on other product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very functional

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children love this computer, easy to use and set up. So far so good. Very fast, good quality, the best part is the touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection program

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has turned out to be a great investment. Best Buy staff is very knowledgeable on the products they sell and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 month protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep my Best Buy Total Tech membership for so many things and the 24 month protection is one of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with past service plan.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this service again to save money. I'm expecting to take in some units for service this year,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second year with this plan and it has worked great, especially in case of the geek squad. they have been exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installtion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional group of people. Installer did not set up the television but they also took the time to go oved the television features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Base

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV and base, a little hard to set up and add the base volume goes down everytime you start a new movie or pause an existing move, which is a pain/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use for digital photo frame

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works super well. My wife and I use it for our photo albums to showcase all photos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Assurance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the service yet, don't anticipate having to utilize the service in the near future, but know, that if I do need assistance, the Geek Squad will be there to perform in their normal superior manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays to be safe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always wise to be protected. As a Total member, I love being covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing you can get

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best you can get when it comes to this. It’s the best for your product

    I would recommend this to a friend