Customer Ratings & Reviews

I can't speak highly enough about the Geek Squad! Over the past few months, we've needed the services of these smart, knowledgeable and patient young men and women. (huge emphasis on patient!!) Never once were we made to feel as though our concerns were anything less than valid. Each and every GS member took as much time (and more) to help us and answer every single question to our satisfaction!!!

Excellent option to get for your products. I’ve had issues with some of my products and with the warranty gets fixed or exchanged quickly and free.( you paid for it)

It’s always a good idea to have protection for your electronics. You could never be safe enough. Whether it’s electrical storm or water damage. Geek squad protection can save you from spending hundreds of dollars or from having to purchase another tv or electronics.

I was glad we had the protection plan since we had to return an item and this made the process much smoother.

In the realm of home entertainment, televisions play a central role, offering a window into captivating stories, immersive gaming experiences, and educational content. While renowned brands like Samsung and LG often dominate the market, Hisense has emerged as a formidable competitor, delivering high-quality TVs at competitive prices. Picture Quality: A Visual Delight Hisense TVs are renowned for their exceptional picture quality, often surpassing expectations given their affordable price tags. Equipped with 4K Ultra HD resolution, these TVs render stunning visuals with remarkable detail, clarity, and vibrant colors. Whether you're watching action-packed movies, intricate documentaries, or nature's wonders, Hisense TVs bring content to life with an immersive viewing experience. Smart TV Features: A World of Entertainment at Your Fingertips Hisense TVs seamlessly integrate into the modern smart home, offering a plethora of features to enhance your entertainment experience. Most Hisense TVs run on the Google TV platform, providing access to a vast array of streaming services, apps, and games. With voice control capabilities, you can navigate menus, search for content, and control playback using simple voice commands. Gaming Performance: A Smooth and Responsive Experience For avid gamers, Hisense TVs offer a range of features that elevate the gaming experience. Game Mode Plus optimizes the TV's settings for faster response times and smoother gameplay, minimizing lag and ensuring you're always in sync with the action. Additionally, select Hisense TVs support variable refresh rates (VRR), further enhancing the synchronization between the TV's display and your gaming console. Sound Quality: A Complement to the Visuals Hisense TVs are equipped with built-in speakers that deliver clear and well-balanced audio, complementing the impressive visuals. Advanced audio processing technologies ensure that dialogue is crisp, sound effects are impactful, and ambient sounds create an immersive atmosphere. For a more cinematic experience, you can easily connect your Hisense TV to an external soundbar or surround sound system. Value for Money: A Remarkable Bargain Hisense TVs stand out in the market for their exceptional value proposition. While offering features and performance comparable to more expensive brands, Hisense TVs are often available at significantly lower prices. This makes them an attractive option for budget-conscious consumers seeking a high-quality TV without breaking the bank. Overall Verdict: A Strong Contender in the TV Market Hisense TVs have established themselves as a force to be reckoned with in the TV market, offering a combination of impressive picture quality, smart TV features, gaming-friendly performance, and remarkable value for money. Whether you're a movie enthusiast, a casual gamer, or simply seeking a great TV for everyday entertainment, Hisense has a model to suit your needs and budget.

I was kind of unsure of getting this at first because i never need them in my experience, but i gotta say it's more than exceeded my expectations.

Being a Best Buy Total Rewards member has been one of the best decisions I’ve made as a shopper. One of the top perks is the 2-year protection plan included on all purchases it’s a total game changer! I’ve had an issue with a product before, and Best Buy replaced it with no hassle, no questions asked. The peace of mind and value you get with this membership is unmatched. If you shop at Best Buy even a few times a year, I highly recommend joining the Total Rewards program. It truly pays for itself!

It is definitely worth to buy very easy to work with and you never know when you might have something going wrong

I purchased a few things with my Total tech warranty and have had to use a few if them to replace my Ray-ban Meta glasses and a Samsung Smart Tv and it worked seamlessly. So worth the warranty especially if purchasing many products

Kristian was excellent to work with when setting up my new desktop computer from Best Buy. A very professional young man. He definitely knows how to properly service a customer. Will definitely use Geek Squad again when purchasing a new electronic item from Best Buy. Hopefully I will get a chance to work with Kristian again.

Well, I, haven't tried it yet, but I have high hopes that they will come through with some issues I've been having with my Orbi router and two satellites that have been dropping the wifi connection to Spectrum Wi-Fi. I realize that Spectrum stinks but it’s pretty much all we have around here. Major bummer

Only used it once, which was when I first signed up for it. It was helpful then in cutting my costs a little bit. And it was nice to have after that for the peace of mind. However, I won't be renewing, as I only need Apple Care.

Great protection plan! It's worth the money because it protects all your electronics.

Loved having the protection plan as it saved me dollars when a products stop working. Was able to return for store credit for another purchase

Such a great benefit to have two years of warranty on all my products purchased at Best Buy!

high quality protection plan. no way I wouldn't buy it again and again.

Protection plan is a must with the way all products are made these days

For an older couple, this is a great value and a great comfort. We appreciate Best Buy offering this and at reasonable rates.

Best Buy Protection is a smart investment for anyone looking to safeguard their tech purchases beyond the manufacturer’s warranty. It offers peace of mind with coverage for accidental damage, such as drops and spills, as well as protection against mechanical failures. The process for repairs or replacements is usually quick and hassle-free, and Best Buy’s knowledgeable Geek Squad team adds an extra layer of convenience and expertise. Whether it's a laptop, phone, or appliance, the plan helps extend the life of your device and saves you money in the long run. It’s a reliable safety net for your valuable electronics.

This has been one of the best protection plans i havesee out there. It has littleraly saved me 3 times already. I would recomend to everyone. I have already got 2 family members to sign up.