Customer Ratings & Reviews

I already trust Best Buy products to be solid to begin with. For them to add the added bonus of protecting whatever the equipment is or product is a super nice benefit. The only sidenote I have is that the Best Buy geek squad is less than “geek” material. The team uses automated systems and default, security protocols and wiping and cleaning devices. They don’t know how to escalate beyond that. Currently, I have multiple devices, including one MacBook that I’ve used for no more than a month; a Microsoft surface that I’ve owned and wasn’t perfect condition. And two iPhones. All of these have been brought to the geek squad for conditioning and maintenance and reinstall of operating systems only to find that the malware or embedded malware was not removed after three repeated visits to Best Buy only for them to tell me that they don’t know how to uniquely target software; they only have some automated thing that they plug-in to do standard cleaning and reinstallation of operating systems. Just let me deeply disappointed because I was hoping the squad was able to take things to the next level to ensure the product that they sold and the personal information that is stored of their customers would be protected. Suffice it to say, I’ve spent over $30,000 and trying to reclaim my life again. Worth the $179 per year. I pay for this total protection? Yes, if tech team actually got the education skill set and ability to do what they’re supposed to. No worries, I’m on the edge of desperation. I have a whole set of people; the scammers (more local than I care to admit) push me over the edge.

The cost when factored annually is cents a day so it makes sense to protect your investment. I have always done so and Best Buy is there should your product break or if you have questions about the options they come with.

I have had your protection plan for a few years now and have used it a few times ! I have been very satisfied every time I have had to use it with the customer service support I have received !

[Employee of bestbuy] The Best Buy protection is a must for me whenever I purchase any technology - especially on portable products that offer the ADH (pretty sure it stands for Accidental Damage from Handling) plan. I crashed a drone, brought it in, and they traded it out for a new one no questions asked. The plan pays for itself.

They’re called Best Buy for a reason — because when it comes to quality, service, and value, they consistently deliver the very best. This option truly lives up to the name. If you’re looking for something reliable, well‑made, and backed by a team that knows what they’re doing, this is absolutely the BEST choice.

Best Buy does an excellent job of covering your purchases. My interactions with Geek Squad agents are always great. I have not run into any agents who are not knowledgeable. I have even had agents direct me to solutions that would not include any Best Buy purchases. This tells me that they also have integrity and care about your success.

We have 6 grand kids that spend the night frequently and we upgraded the tv In their room and they love it!

In the realm of home entertainment, televisions play a central role, offering a window into captivating stories, immersive gaming experiences, and educational content. While renowned brands like Samsung and LG often dominate the market, Hisense has emerged as a formidable competitor, delivering high-quality TVs at competitive prices. Picture Quality: A Visual Delight Hisense TVs are renowned for their exceptional picture quality, often surpassing expectations given their affordable price tags. Equipped with 4K Ultra HD resolution, these TVs render stunning visuals with remarkable detail, clarity, and vibrant colors. Whether you're watching action-packed movies, intricate documentaries, or nature's wonders, Hisense TVs bring content to life with an immersive viewing experience. Smart TV Features: A World of Entertainment at Your Fingertips Hisense TVs seamlessly integrate into the modern smart home, offering a plethora of features to enhance your entertainment experience. Most Hisense TVs run on the Google TV platform, providing access to a vast array of streaming services, apps, and games. With voice control capabilities, you can navigate menus, search for content, and control playback using simple voice commands. Gaming Performance: A Smooth and Responsive Experience For avid gamers, Hisense TVs offer a range of features that elevate the gaming experience. Game Mode Plus optimizes the TV's settings for faster response times and smoother gameplay, minimizing lag and ensuring you're always in sync with the action. Additionally, select Hisense TVs support variable refresh rates (VRR), further enhancing the synchronization between the TV's display and your gaming console. Sound Quality: A Complement to the Visuals Hisense TVs are equipped with built-in speakers that deliver clear and well-balanced audio, complementing the impressive visuals. Advanced audio processing technologies ensure that dialogue is crisp, sound effects are impactful, and ambient sounds create an immersive atmosphere. For a more cinematic experience, you can easily connect your Hisense TV to an external soundbar or surround sound system. Value for Money: A Remarkable Bargain Hisense TVs stand out in the market for their exceptional value proposition. While offering features and performance comparable to more expensive brands, Hisense TVs are often available at significantly lower prices. This makes them an attractive option for budget-conscious consumers seeking a high-quality TV without breaking the bank. Overall Verdict: A Strong Contender in the TV Market Hisense TVs have established themselves as a force to be reckoned with in the TV market, offering a combination of impressive picture quality, smart TV features, gaming-friendly performance, and remarkable value for money. Whether you're a movie enthusiast, a casual gamer, or simply seeking a great TV for everyday entertainment, Hisense has a model to suit your needs and budget.

Best Buy protection plans are a must with most products you buy, especially big purchases. Hassle free.

Total Tech coverage is a must for anyone who frequently shops at Best Buy. It has paid for itself several times over at this point and I'm able to buy with a greater level of confidence knowing that if I have any issues, I'm covered, no questions asked, for two years.

So happy with the pricing and ease of use. We love to use Best Buy because of the coverage. When we have had a problem, they were quick to fix and we didn't have to argue for it. They solidly stood behind their warranty. Worth it if anything goes wrong and you want a brick and mortar store to help!

TV works really well a year later. Significant upgrade over the plus series.

It sounds like you’re really enthusiastic about this idea and the unit! Your excitement comes through clearly, and it’s great that the concept resonates with you. If you’d like, I can help you expand your thoughts into a reflection, review, or even a short presentation about why you like the idea and the unit so much.

Best But takes excellent care of their customers. Having our product protection makes getting service easy.

The Best Buy Protection Plan is great. I’m really glad I got the Best Buy Protection Plan. It’s one of those things you hope you never need, but when something does go wrong, it’s a huge relief. The process was surprisingly easy. If you’re buying something expensive or use your electronics every day, I definitely recommend getting the plan. It gives real peace of mind knowing you’re covered if anything unexpected happens.

I feel so safe after buying the membership from Zac and it really made me feel safe thank you so much

Great protection, I'm so glad and relieved that they offer this. I bought a TV and cellular device and so having this protection is absolutely fabulous!

I’ve certainly enjoyed the benefits of using it for my own personal products. Excellent product.

I always ensure I get protected with this option, I may not always use it but it is absolutely terrific when I do need it.

Got this when i got my z fold 7 and it covers any product i buy in store. Just bought a qm7k tv also so its nice to have protections for multiple items