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Customer reviews

Rating 4.8 out of 5 stars with 1920 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,920 reviews
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have but fortunately I haven't had a need to use it. I bought 14 or 15 items under this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest appliance in the kitchen to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can grill your chicken and cook your chicken all in the same pot and it tastes delicious with the juices in the pot. Easy to clean easy to store easy to put leftovers in the refrigerator in the same pot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i buy at Best Buy is covered. Ive saved money by having this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is amazing!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't speak highly enough about the Geek Squad! Over the past few months, we've needed the services of these smart, knowledgeable and patient young men and women. (huge emphasis on patient!!) Never once were we made to feel as though our concerns were anything less than valid. Each and every GS member took as much time (and more) to help us and answer every single question to our satisfaction!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro-Tech-Show

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased Buyer Protection on previous products. Do they break down when we'd prefer them to- probably not. However, when they did, the program ran like a champ. Not hassles or grief in getting it handled. Easy-peasy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made in case my tv breaks for whatever reason and having to spend money on a new tv again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the service. Sometimes it takes a while to get them scheduled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Best Buy Total Rewards member has been one of the best decisions I’ve made as a shopper. One of the top perks is the 2-year protection plan included on all purchases it’s a total game changer! I’ve had an issue with a product before, and Best Buy replaced it with no hassle, no questions asked. The peace of mind and value you get with this membership is unmatched. If you shop at Best Buy even a few times a year, I highly recommend joining the Total Rewards program. It truly pays for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection is a smart investment for anyone looking to safeguard their tech purchases beyond the manufacturer’s warranty. It offers peace of mind with coverage for accidental damage, such as drops and spills, as well as protection against mechanical failures. The process for repairs or replacements is usually quick and hassle-free, and Best Buy’s knowledgeable Geek Squad team adds an extra layer of convenience and expertise. Whether it's a laptop, phone, or appliance, the plan helps extend the life of your device and saves you money in the long run. It’s a reliable safety net for your valuable electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and great focus, I needed it for good team movement projects!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the extended warranty on most of our electronics, and I have always found it to be a value. Especially with two kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy’s Membership

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely would recommend getting this protection that way when you’re purchasing anything from Best Buy’s you’re not only taken care of, but you know that your products are going to be warranted through them for any type of failure or replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE LOVE LOVE their protection plan. The best one out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, works well, i highly recommend to anybody who wants it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a good idea to have protection for your electronics. You could never be safe enough. Whether it’s electrical storm or water damage. Geek squad protection can save you from spending hundreds of dollars or from having to purchase another tv or electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable protectio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it and the customer service is great. Simple and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clumsy Persons best Friend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clumsy? This is for you! I recently signed up for the Monthly Best Buy Protection plan, and I have to say, it's an awesome investment for anyone who wants to ensure their devices are protected. The plan offers coverage for up to 24 months and covers everything that breaks. I was pleasantly surprised to find that it was even included in my Total Tech package, which made it an even better deal. I highly recommend this protection plan to anyone who wants to avoid the stress and financial burden of dealing with unexpected repairs. With the Monthly Best Buy Protection plan, you can rest easy knowing that if something goes wrong with your device, you can easily get it fixed or replaced without breaking the bank. One of the best things about this plan is the peace of mind it offers. Whether you're worried about drops, spills, or other types of damage, you can trust that your device is covered. The customer service at Best Buy is also top-notch, and I've had great experiences with them in the past when I needed help with a device issue. Overall, I can confidently say that the Monthly Best Buy Protection plan is an excellent investment for anyone who wants to protect their devices and avoid unexpected repair costs. It's a small price to pay for the security and peace of mind that come with knowing that your devices are covered in case of damage or malfunction. I highly recommend this plan to anyone looking for comprehensive device protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GW Geek Squad review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kristian was excellent to work with when setting up my new desktop computer from Best Buy. A very professional young man. He definitely knows how to properly service a customer. Will definitely use Geek Squad again when purchasing a new electronic item from Best Buy. Hopefully I will get a chance to work with Kristian again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended good product to get very convinced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy cam through tv showed signs of trouble replaced it no charge!

    I would recommend this to a friend