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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1884 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,884 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS get protection from Best Buy because it’s hassle free. All of your info is stored and linked to your account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to never use, but glad it is there. Gives peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and technicians were extremely professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan it helps with cost. I can use it for all my products which is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year protection save you a lot of money that you would have to spend on warranty. And if you have to take it in for repairs, you know that Best Buy will fix it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It amazing to have a peace of mind with this protection. You dont know when things go south. But with this al your items are protected i would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a Good Idea

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very best idea is the purchase the protection plan. I have Never been disappointed with the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not needed yet. Good to know that I have this coverage for multiple SMART flat screen tv purchases. This came with my Geek Squad TotalTech Membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV is all set up. WE could not have done this easily by ourselves. The Geek Squad protection has been very worth while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful protection that we bought a couple of years ago and when the time ran out we send back up with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan works also for computer work by Geek Squad, great to have if have any problem with TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hugged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grayish d wishful nighty isnt usb kzin ks7 HSN buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra layer of protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the bonus that Best Buy gives to us Totaltech members. The protection plan shows the confidence that they have in the products they sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES! 100% worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is so worth it because it covers all our electronics for 2 years! Best purchase I ever made! And installed our TV mount and brand new TV for free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Best Buy that Best Buy has. It’s a must have!!!’

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Program

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has never given me a problem and I've needed their help quite a few times. Great protection program.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never happened.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely disappointed with Best Buy's home delivery service. We scheduled a delivery only to have it rescheduled at the last minute with barely any notice. When we tried calling to find out what happened and reschedule, we couldn't get anyone on the phone. The next available delivery slot they offered? Weeks away. We ended up canceling and ordering the TV from Amazon instead. Had it delivered quickly and hired a local company to mount it on the wall. The whole experience was seamless and cost-effective. Best Buy used to be the go-to for electronics and installation, but their current delivery service is a disaster. Between the poor communication, inability to reach customer service, and absurd wait times, they seem determined to drive customers away. I can't recommend their home delivery service to anyone. Save yourself the headache and look elsewhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome plan, they do all the work for you leaving you the time to do nothing but enjoy your purchases. I've had my car speakers installed, wall mount and tv's hung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service. Can’t go wrong with the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for all the product from bestbuy. I highly recommend it.

    I would recommend this to a friend