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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1884 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,884 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we had a problem (our error, not the TV's), they came to our home the next day and resolved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting the product and warranty. They come right out and fix the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is so worth it, I have had Geek Squad to install three tv’s on the wall and additionally other things and already it has paid for the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my stuff that I get from best best always best quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy support Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to support all of our Best Buy purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Total Tech member is really worth it especially with the added warranty and services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan it offers worry free stress free when u buy appliances, electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well having combination of LG TV and sound bar. Adds to quality of the sound coming from the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Return on investment especially when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The repair service is a great feature to have for both electronic equipment and appliances. It provides an excellent piece of mind should anything go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does help you with your electronics. I could not have brought my new receiver online and working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my Sony TV. Great picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Living room

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv. Great picture, easy to turn on and easy for streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 is better than 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy stands beside there products but the extended warranty for 2 years is a great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best thing that is out there. They can fix anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 mo buyer protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have 24 mo buyer protection on products I buy with Total Tech membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Protection Plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monthly protection plan is great to get a number of services for a minimal charge or free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I feel good knowing I’m covered. Have it for several products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and provides peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy any electronics without this protection. It adds a peace of mind. I like that purchasing the yearly Tech Support plan includes multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    was trouble finding my account for some reason

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TotalTech is worth it even if all you ever do is get one device installed. was trouble finding my account for some reason but the tech took care of it.

    I would recommend this to a friend